Our client is a global supplier of choice in the food industry, recognized for its distinctively designed flavors and specialty ingredients. They provide the highest quality, safe food ingredients and are committed to fostering a culture of continuous improvement. As a leader in the industry, they are seeking a highly organized and customer-oriented Order Desk Associate to join their team on a 2 month contract.
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This role is ideal for someone who excels in customer service, has strong communication skills, and is comfortable working in a fast-paced environment.
Advantages
Monday - Friday 8:00-4:30
In office
Scarbrough
Temp to perm (or possible contract extension) 2 months to start
$20-25/hour
Responsibilities
Receive customer orders via email, phone calls, and other communication channels.
Bring customer orders to the attention of the production manager to ensure timely delivery and meet deadlines.
Coordinate alternative solutions with the production team to meet customer expectations, ensuring excellent customer service.
Track orders and ensure accurate data entry into the company system for seamless processing.
Manage administrative tasks as assigned, including order follow-ups and maintaining organized records.
Work closely with other departments to ensure smooth operations and timely order fulfillment.
Maintain a professional and customer-friendly communication style at all times.
Qualifications
High school diploma or equivalent (post-secondary education in business, administration, or related fields preferred).
Proven experience in a customer service or order processing role, preferably within the food or manufacturing industry.
Strong communication skills, both verbal and written.
Excellent attention to detail and organizational skills.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management systems is a plus.
Strong problem-solving skills and the ability to think on your feet to address customer concerns and deadlines.
A team player who is willing to contribute to a collaborative work environment.
Must be able to work independently and take initiative.
A positive, proactive attitude and willingness to learn and adapt.
Summary
If you are passionate about customer service, detail-oriented, and looking to work in a dynamic environment, we encourage you to apply for the Order Desk Associate position. Please submit your resume along with a cover letter outlining your qualifications.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client is a global supplier of choice in the food industry, recognized for its distinctively designed flavors and specialty ingredients. They provide the highest quality, safe food ingredients and are committed to fostering a culture of continuous improvement. As a leader in the industry, they are seeking a highly organized and customer-oriented Order Desk Associate to join their team on a 2 month contract.
This role is ideal for someone who excels in customer service, has strong communication skills, and is comfortable working in a fast-paced environment.
Advantages
Monday - Friday 8:00-4:30
In office
Scarbrough
Temp to perm (or possible contract extension) 2 months to start
$20-25/hour
Responsibilities
Receive customer orders via email, phone calls, and other communication channels.
Bring customer orders to the attention of the production manager to ensure timely delivery and meet deadlines.
Coordinate alternative solutions with the production team to meet customer expectations, ensuring excellent customer service.
Track orders and ensure accurate data entry into the company system for seamless processing.
...
Manage administrative tasks as assigned, including order follow-ups and maintaining organized records.
Work closely with other departments to ensure smooth operations and timely order fulfillment.
Maintain a professional and customer-friendly communication style at all times.
Qualifications
High school diploma or equivalent (post-secondary education in business, administration, or related fields preferred).
Proven experience in a customer service or order processing role, preferably within the food or manufacturing industry.
Strong communication skills, both verbal and written.
Excellent attention to detail and organizational skills.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management systems is a plus.
Strong problem-solving skills and the ability to think on your feet to address customer concerns and deadlines.
A team player who is willing to contribute to a collaborative work environment.
Must be able to work independently and take initiative.
A positive, proactive attitude and willingness to learn and adapt.
Summary
If you are passionate about customer service, detail-oriented, and looking to work in a dynamic environment, we encourage you to apply for the Order Desk Associate position. Please submit your resume along with a cover letter outlining your qualifications.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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