Description
...
This individual contributor role requires a demonstrated ability to lead and manage tasks. The Operations Specialist will process transactions in one or more of the company's internal operations supporting domestic and international consumer, commercial, and wholesale bank businesses or service functions. Responsibilities include basic-level reporting, customer service support, and reviewing and processing transactions for item processing. The specialist will maintain internal operational and financial controls, ensuring they meet bank standards. They will ensure quality service and effective and efficient operations support for assigned areas' internal business partners and/or external customers/clients. The ideal candidate can prioritize and meet deadlines and goals, demonstrate a good working knowledge of processes and procedures, and identify and implement process improvement opportunities.
Position: Operations Specialist
Shift: Full-time
Salary: Competitive salary commensurate with experience
Location: (Toronto, ON) – To be determined based on candidate location preference
Advantages
Randstad offers a comprehensive benefits package including medical, dental, vision, paid time off, and a 401k plan. We also foster a collaborative and supportive work environment with opportunities for professional growth and development.
Responsibilities
Monitor and review AS400 banknote invoices following standard procedures.
Ensure assigned online support cases are completed.
Liaise with the banknote advisory desk and operations teams.
Ensure quality service and effective and efficient operations support for internal business partners and external customers.
Prioritize daily tasks to ensure deadlines and deliverables are met.
Identify and implement process improvements.
Resolve and escalate matched and unmatched trades for Global Banknote Clients.
Liaise with other internal departments to ensure timely resolution of outstanding contracts.
Participate in ad hoc projects for new processes or industry initiatives.
Qualifications
Bachelor's degree in a related field or equivalent experience.
Minimum of 2 years of experience in a similar role.
Strong understanding of financial transactions and processes.
Excellent problem-solving and analytical skills.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Summary
Are you a highly organized and detail-oriented individual with a passion for process improvement? If you enjoy working in a fast-paced environment and thrive on collaboration, we encourage you to apply for this Operations Specialist position.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Description
This individual contributor role requires a demonstrated ability to lead and manage tasks. The Operations Specialist will process transactions in one or more of the company's internal operations supporting domestic and international consumer, commercial, and wholesale bank businesses or service functions. Responsibilities include basic-level reporting, customer service support, and reviewing and processing transactions for item processing. The specialist will maintain internal operational and financial controls, ensuring they meet bank standards. They will ensure quality service and effective and efficient operations support for assigned areas' internal business partners and/or external customers/clients. The ideal candidate can prioritize and meet deadlines and goals, demonstrate a good working knowledge of processes and procedures, and identify and implement process improvement opportunities.
Position: Operations Specialist
Shift: Full-time
Salary: Competitive salary commensurate with experience
Location: (Toronto, ON) – To be determined based on candidate location preference
Advantages
...
Randstad offers a comprehensive benefits package including medical, dental, vision, paid time off, and a 401k plan. We also foster a collaborative and supportive work environment with opportunities for professional growth and development.
Responsibilities
Monitor and review AS400 banknote invoices following standard procedures.
Ensure assigned online support cases are completed.
Liaise with the banknote advisory desk and operations teams.
Ensure quality service and effective and efficient operations support for internal business partners and external customers.
Prioritize daily tasks to ensure deadlines and deliverables are met.
Identify and implement process improvements.
Resolve and escalate matched and unmatched trades for Global Banknote Clients.
Liaise with other internal departments to ensure timely resolution of outstanding contracts.
Participate in ad hoc projects for new processes or industry initiatives.
Qualifications
Bachelor's degree in a related field or equivalent experience.
Minimum of 2 years of experience in a similar role.
Strong understanding of financial transactions and processes.
Excellent problem-solving and analytical skills.
Proficiency in Microsoft Office Suite.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Summary
Are you a highly organized and detail-oriented individual with a passion for process improvement? If you enjoy working in a fast-paced environment and thrive on collaboration, we encourage you to apply for this Operations Specialist position.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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