Are you eager to advance your career with a top 5 bank? Do you excel in operational and administrative tasks, with a keen eye for detail? If so, this 9-month contract opportunity in Mississauga could be ideal for you!
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Our client is seeking a skilled Operations Officer for a hybrid role, requiring onsite work twice a week. In this position, you will utilize your strong organizational skills, proficiency in Microsoft Office (Excel, PowerPoint, Word), and ability to manage high volumes of work to support critical business functions.
Pay Rate: $25/hr
Working hours: Monday-Friday, 8:30am-5:00pm
Advantages
- Gain experience with a top 5 bank
- Long term contract with the possibility of extension
- Hybrid position
- Competitive wages
- Start ASAP
Responsibilities
- Provide operational support and specialized transaction processing within Operations & Technology.
- Maintain operational effectiveness to meet business objectives, Service Level Goals, and CEI targets.
- Support and manage partner relationships.
- Contribute to a positive customer experience and loyalty index.
- Resolve customer issues using established processes, escalating when necessary.
- Offer subject matter expertise to internal and external partners.
- Complete tasks accurately and in compliance with standards.
- Participate in daily meetings and work distribution.
- Follow audit and process guidelines; escalate risk areas as needed.
- Comply with Bank Codes of Conduct and operational policies.
- Suggest and engage in process improvements and adopt new technologies.
- Ensure due diligence for transaction accuracy.
Qualifications
Must Have:
- 3+ years of operations experience
- Proficiency in Microsoft Office Suite
- Intermediate Excel skills
- Strong priority management skills
Nice to Have:
- Banking experience
- Experience with TD
- Experience with Excel VLOOKUP and pivot tables
Summary
Interested in the Operations Officer Mississauga? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you eager to advance your career with a top 5 bank? Do you excel in operational and administrative tasks, with a keen eye for detail? If so, this 9-month contract opportunity in Mississauga could be ideal for you!
Our client is seeking a skilled Operations Officer for a hybrid role, requiring onsite work twice a week. In this position, you will utilize your strong organizational skills, proficiency in Microsoft Office (Excel, PowerPoint, Word), and ability to manage high volumes of work to support critical business functions.
Pay Rate: $25/hr
Working hours: Monday-Friday, 8:30am-5:00pm
Advantages
- Gain experience with a top 5 bank
- Long term contract with the possibility of extension
- Hybrid position
- Competitive wages
- Start ASAP
Responsibilities
- Provide operational support and specialized transaction processing within Operations & Technology.
- Maintain operational effectiveness to meet business objectives, Service Level Goals, and CEI targets.
- Support and manage partner relationships.
- Contribute to a positive customer experience and loyalty index.
- Resolve customer issues using established processes, escalating when necessary.
...
- Offer subject matter expertise to internal and external partners.
- Complete tasks accurately and in compliance with standards.
- Participate in daily meetings and work distribution.
- Follow audit and process guidelines; escalate risk areas as needed.
- Comply with Bank Codes of Conduct and operational policies.
- Suggest and engage in process improvements and adopt new technologies.
- Ensure due diligence for transaction accuracy.
Qualifications
Must Have:
- 3+ years of operations experience
- Proficiency in Microsoft Office Suite
- Intermediate Excel skills
- Strong priority management skills
Nice to Have:
- Banking experience
- Experience with TD
- Experience with Excel VLOOKUP and pivot tables
Summary
Interested in the Operations Officer Mississauga? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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