Operations Officer - Edmonton 52632

This is a hybrid position with 2 days on-site and 3 days remote. There is a high possibility of contract extension and conversion to full time opportunity.

Pay rate: $25.00 / Hour
Working Hours: Monday-Friday, 10am-6pm

Advantages
- Gain experience within a top 5 bank
- Long term project
- Potential for contract extension and conversion
- Hybrid role

Responsibilities
- Provide accurate, organized and efficient administrative support; collect and track data, research information, sort and distribute mail, and perform other administrative assignments as required.
- Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team. E
- Efficiently manage expectations/concerns through strong communication skills, both verbal and written.
- Proactive and flexible to work in a changing environment.
- The Claims Support role plays an integral role within the shared Services group, providing a high level of administrative support to our business partners ensuring the optimal level of customer service and professionalism is provided.
- The claims support administrator will be responsible to manage efficiently in a multi-tasked environment by promptly responding to all incoming enquiries/requests for a National and Regional Level.
- This role contributes to the legendary customer experience by collaborating with internal and external partners, to improve speed, accuracy and efficiency of internal operations. - The Claims Support staff must apply appropriate due diligence ensuring accuracy in completing tasks within SLA while mitigating risks and escalation.

Qualifications
MUST HAVE:
- Bilingual (Fr/Eng)
- Personal laptop/desktop strong Wi-Fi connection
- Working knowledge of Microsoft Office (Excel and Word)
- Excellent knowledge and proficiency in MS Outlook
- Able to work in a fast-paced environment & efficiently manage workflow
- Proactive and flexible to work in a changing environment
- Excellent written and verbal communication skills
- Must be able to attend the office onsite 2-5 days a week.
- Demonstrates sound judgement
- Exceptional organizational skills
- Excellent time management skills

NICE TO HAVE:
- Bilingual
- Previous Admin Exp
- Typing skills 40-60 WPM.
- Knowledge of the insurance industry
- Critical thinking skills

Summary
Interested in the Operations Officer role in Edmonton? Apply online today!
Candidates moving to the next step of the recruitment process will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.