Join our team as a Bilingual Operations Officer! This role is crucial to the smooth functioning of TD Bank's estate services across Canada. You will be responsible for processing transactions, ensuring compliance with regulations, and contributing to a positive work environment. This is a non-customer facing role, working primarily with internal teams and partners.
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Position: Operations Officer III
Shift: 8:00 AM - 4:30 PM, Monday-Friday (In-office Tuesdays & Wednesdays)
Location: Montreal
Advantages
This role offers valuable experience in a dynamic banking environment, allowing you to learn about various systems, products, and back-office operations. You'll work collaboratively with different partners and teams, gaining exposure to a wide range of processes. There is potential for overtime and future extension or conversion to a permanent position.
Responsibilities
As an Operations Officer, your key responsibilities will include:
Disbursing funds according to customer instructions and regulatory guidelines.
Managing settlement and closure activities for retail and wealth customers.
Ensuring accurate and timely transaction processing within established limits and procedures.
Contributing to a positive and collaborative team environment.
Developing operational knowledge, identifying process improvement opportunities, and sharing innovative ideas.
Qualifications
To be successful in this role, you must possess:
Full professional proficiency in both English and French (written and verbal).
1-2 years of experience in a relevant banking, accounting, or bookkeeping role, with an understanding of banking products and services.
Experience working with SLAs.
Proven customer service skills.
Exceptional attention to detail and accuracy.
Strong critical thinking and problem-solving abilities.
High school diploma; post-secondary education is preferred.
Nice-to-have qualifications: Proficiency in Excel (macros and pivot tables).
Summary
Are you a detail-oriented, bilingual professional with experience in banking operations? If you are eager to learn and contribute to a supportive team, we encourage you to apply! This is a fantastic opportunity to build your career in a stable and growing organization.
collaborate and provide support to other colleagues and business functions located outside of Quebec who do not speak French
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Join our team as a Bilingual Operations Officer! This role is crucial to the smooth functioning of TD Bank's estate services across Canada. You will be responsible for processing transactions, ensuring compliance with regulations, and contributing to a positive work environment. This is a non-customer facing role, working primarily with internal teams and partners.
Position: Operations Officer III
Shift: 8:00 AM - 4:30 PM, Monday-Friday (In-office Tuesdays & Wednesdays)
Location: Montreal
Advantages
This role offers valuable experience in a dynamic banking environment, allowing you to learn about various systems, products, and back-office operations. You'll work collaboratively with different partners and teams, gaining exposure to a wide range of processes. There is potential for overtime and future extension or conversion to a permanent position.
Responsibilities
As an Operations Officer, your key responsibilities will include:
Disbursing funds according to customer instructions and regulatory guidelines.
Managing settlement and closure activities for retail and wealth customers.
Ensuring accurate and timely transaction processing within established limits and procedures.
...
Contributing to a positive and collaborative team environment.
Developing operational knowledge, identifying process improvement opportunities, and sharing innovative ideas.
Qualifications
To be successful in this role, you must possess:
Full professional proficiency in both English and French (written and verbal).
1-2 years of experience in a relevant banking, accounting, or bookkeeping role, with an understanding of banking products and services.
Experience working with SLAs.
Proven customer service skills.
Exceptional attention to detail and accuracy.
Strong critical thinking and problem-solving abilities.
High school diploma; post-secondary education is preferred.
Nice-to-have qualifications: Proficiency in Excel (macros and pivot tables).
Summary
Are you a detail-oriented, bilingual professional with experience in banking operations? If you are eager to learn and contribute to a supportive team, we encourage you to apply! This is a fantastic opportunity to build your career in a stable and growing organization.
collaborate and provide support to other colleagues and business functions located outside of Quebec who do not speak French
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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