Operations Officer - 54920

Position: Operations Officer II
Shift: 7.5 hour shift between 7 am to 6 pm. Hybrid work model (after training): 10 days per month in office.
Location: Edmonton, AB T5J 5E8

Advantages
Great work culture within the team
opportunity for growth within a top 5 Bank
Potential for extension and conversion to a permanent position.

Responsibilities
Execute transactions accurately and on time
adhere to established guidelines/procedures and SLAs
identify opportunities to improve service delivery; support partners with incoming transactions; prioritize and manage workload
understand internal and industry regulations
maintain confidentiality
support timely completion of business processes
investigate and escalate non-standard activities
adhere to enterprise frameworks (e.g., Anti-Money Laundering, Business Continuity Management)
comply with Bank Code of Conduct.

Qualifications
Excellent written and verbal communication skills; proficient in Microsoft Office Suite (Excel, Word, PowerPoint); 2+ years of administrative experience; strong time management skills; ability to work independently and in a team; adaptable and willing to learn; tech-savvy; understanding of risk compliance; punctual and reliable; organized and hardworking. Previous banking experience and experience working with SOPs are considered assets.

Summary
If you are a highly organized and detail-oriented individual with excellent communication skills and a strong work ethic, we encourage you to apply. This is a fantastic opportunity to join a collaborative and supportive team within a reputable financial institution.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.