Randstad is seeking a highly organized and detail-oriented Operations Officer to join our dynamic team. The successful candidate will provide a broad range of operational support to the underwriting department, handling insurance applications and various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work both independently and collaboratively within a team environment.
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Position: Operations Officer
Shift: 8am to 4pm, M-F
Salary: Commensurate with experience
Location: Markham (Onsite)
Advantages
Enjoy a rewarding career with Randstad, offering growth opportunities and a supportive work environment. Benefits will be discussed during the interview process.
Responsibilities
The Operations Officer's responsibilities will include, but are not limited to:
Creating and maintaining client files
Managing the onboarding process for new clients and partners
Coordinating tele-interviews with partners
Reviewing and resolving error reports
Completing ad-hoc tasks as required
Executing transactions accurately, on time, and in line with established guidelines and procedures.
Referring or escalating processing or operational issues as needed.
Supporting partners with incoming transactions, validating information as needed.
Developing and maintaining working relationships with customers, partners, and vendors.
Adhering to enterprise frameworks and methodologies related to operations activities.
Participating fully as a member of the team, supporting a positive work environment.
Ensuring timely communication of issues and points of interest.
Contributing to a fair, positive, and equitable work environment.
Qualifications
The ideal candidate will possess the following qualifications:
1-2 years of relevant experience
Excellent verbal and written communication skills
Proficiency in MS Office Suite (Word, Outlook, Excel)
High school diploma; undergraduate degree or college diploma preferred
Prior banking or financial institution experience is an asset
Prior mortgage or insurance experience is an asset
Summary
If you are a highly motivated and detail-oriented individual with a passion for operations and client service, we encourage you to apply! This is an excellent opportunity to advance your career with a reputable company.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Randstad is seeking a highly organized and detail-oriented Operations Officer to join our dynamic team. The successful candidate will provide a broad range of operational support to the underwriting department, handling insurance applications and various administrative tasks. This role requires strong communication skills, attention to detail, and the ability to work both independently and collaboratively within a team environment.
Position: Operations Officer
Shift: 8am to 4pm, M-F
Salary: Commensurate with experience
Location: Markham (Onsite)
Advantages
Enjoy a rewarding career with Randstad, offering growth opportunities and a supportive work environment. Benefits will be discussed during the interview process.
Responsibilities
The Operations Officer's responsibilities will include, but are not limited to:
Creating and maintaining client files
Managing the onboarding process for new clients and partners
Coordinating tele-interviews with partners
Reviewing and resolving error reports
Completing ad-hoc tasks as required
Executing transactions accurately, on time, and in line with established guidelines and procedures.
...
Referring or escalating processing or operational issues as needed.
Supporting partners with incoming transactions, validating information as needed.
Developing and maintaining working relationships with customers, partners, and vendors.
Adhering to enterprise frameworks and methodologies related to operations activities.
Participating fully as a member of the team, supporting a positive work environment.
Ensuring timely communication of issues and points of interest.
Contributing to a fair, positive, and equitable work environment.
Qualifications
The ideal candidate will possess the following qualifications:
1-2 years of relevant experience
Excellent verbal and written communication skills
Proficiency in MS Office Suite (Word, Outlook, Excel)
High school diploma; undergraduate degree or college diploma preferred
Prior banking or financial institution experience is an asset
Prior mortgage or insurance experience is an asset
Summary
If you are a highly motivated and detail-oriented individual with a passion for operations and client service, we encourage you to apply! This is an excellent opportunity to advance your career with a reputable company.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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