Onboarding Coordinator

Location: Markham,ON (Hybrid)
Salary: $25/Hour
Duration: 12 months (Possibility of Extension)
Global opportunities for professional growth and development

Advantages
Long term contract
Work for one of the top 5 banks in Canada
Possibility of conversion
Competitive pay rate

Responsibilities
Process various transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Support various HR programs and processes, providing first level analysis to resolve business issues
Provide optimal employee and partner service, including guidance and advice on programs and procedures, while adhering to customer service standards and Customer Experience Model
Refer or escalate processing or operational issues where necessary to ensure a high level of service is maintained
Identify opportunities to improve service delivery and support process improvement initiatives
Maintain working relationships with external and internal partners including responding to questions and/or concerns in an effective and timely manner.
Prioritize and manage own workload to meet SLA requirements for service and productivity Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or clients Escalate non-standard or high risk transactions or other activities as deemed appropriate Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations Complete investigations report / escalate risk issues or process gaps identified Access systems, know and apply system capabilities, ensure update of information is completed timely and accurately Adhere to standardized documentation procedures Update and contribute to the preparation of procedural documents in support of day-to-day operations Be knowledgeable and/or aware of industry developments from a HR program and regulatory perspective for own area.

Qualifications
MUST HAVE:
Onboarding experience
HR experience
Strong analytical skills
Excel experience
MS Office Suite

NICE TO HAVE:
Experience running and completing background checks.
Banking experience
Bilingual – English/French
Workday experience
Banking experience

EDUCATION:
High school diploma at least

Summary
If this role sounds like a good fit for you, please APPLY ONLINE at www.randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.