Level 1 Technical Support Agent

Permanent contract with potential for long-term employment
Hybrid - Anjou
Must be available for evenings and weekends
Flexible hours
Hourly wage of $21-22 + evening and weekend bonus

Advantages
Hybrid position
Contract with potential for permanent status and career advancement
Flexible working hours
Dynamic work environment
Hourly wage of $21-22, with an additional bonus for evening and weekend hours

Responsibilities
Provide high-quality technical support to customers
Respond to inquiries and resolve technical issues via phone and email
Assist customers in using our products and services
Collaborate with the team to continuously improve our support processes

Qualifications
Availability for evenings and weekends
Experience in customer service (call center experience is a plus)
Bilingual (French/English)
Technical skills and an interest in new technologies

Summary
Availability for evenings and weekends

Interested?

Send your application with the title: "Level 1 Technical Support Agent" to melissa.bernier@randstad.ca

We look forward to meeting you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.