Junior IT Desktop Support - Onsite - Fredericton

Advantages
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Responsibilities
Provide first-line support for desktop and laptop issues, including hardware and software troubleshooting.
Install, configure, and maintain operating systems, applications, and devices (printers, scanners, etc.).
Respond to and resolve incoming IT support tickets via phone, email, and in-person requests.
Set up new user accounts and configure workstation hardware/software.
Troubleshoot and resolve issues with network connectivity and other IT-related problems.
Assist with the deployment of software updates and patches across desktop systems.
Maintain and organize IT inventory, including computers, peripherals, and other devices.
Assist with the setup and maintenance of conference rooms and meeting equipment.
Collaborate with the IT team to ensure efficient resolution of technical issues.
Provide basic training to end-users on new software, hardware, and IT policies.
Perform routine maintenance and system backups as required.


Qualifications
Qualifications:

Basic knowledge of Windows and macOS operating systems.
Familiarity with common software applications (Microsoft Office Suite, email clients, etc.).
Strong troubleshooting skills and ability to resolve hardware/software issues.
Ability to work with end-users to understand and resolve technical problems.
Excellent communication and interpersonal skills.
Strong attention to detail and ability to manage multiple tasks.
Ability to work both independently and as part of a team.
A desire to learn and grow within the IT field.

Nice have:
French is an asset

Summary
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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.