Are you a detail-oriented individual with customer service experience looking for an opportunity in a dynamic and growing organization? Do you thrive in a fast-paced sales environment and enjoy working with a collaborative team? If you’re seeking a full-time, direct-hire position in the Hamilton area, we want to hear from you!
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We are working with a leading company in the stainless steel industry, looking for an Inside Sales Junior – Customer Service Representative to join their team. The ideal candidate will have a strong background in customer service and sales support, excellent communication skills, and experience processing orders in a computerized system. This role offers room for growth and the chance to work with a supportive and energetic team!
Advantages
- Direct-hire full-time position
- Competitive salary based on experience $50,000 - 60,000/year + bonus
- Monday – Friday, 8:00 AM – 5:00 PM
- Health and dental benefits and 2 weeks vacation + 2 floater days after the probationary period
- LTD, RRSP, and Life and Critical Illness Insurance
- Holiday shut downs
- Opportunity to work with a growing company in an ISO-certified environment
- Supportive work culture with a collaborative and success-driven team
- Training and professional development opportunities
Responsibilities
- Assist the sales department in meeting or exceeding sales targets
- Respond to customer inquiries and provide quotations via email
- Process orders and back orders using SM3 software and ensure timely delivery updates
- Coordinate with sales, purchasing, and transportation teams to manage orders and logistics
- Maintain inventory control and process add-ons to existing orders
- Develop a strong knowledge of stainless steel products and customer applications
- Professionally interact with executive management, supervisors, and employees
- Assist in conducting customer satisfaction surveys
- Adhere to all Health & Safety rules and regulations
- Perform other duties as assigned by the Inside Sales Manager / National Processing Manager
Qualifications
- High school diploma or equivalent (post-secondary education is an asset)
- 2+ years of experience in customer service or sales support, ideally in an ISO environment
- Experience with technical specifications, engineering standards, and product lines is a plus
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and SM3 software
- Must be able to read and interpret instructions and product drawings
- Ability to prioritize tasks, multitask effectively, and exercise good judgment
- Valid G2 Driver’s License in good standing
Summary
If you are a motivated and detail-oriented professional with experience in customer service and sales support, this is your chance to join a fast-paced and growing organization. Apply today to be part of a team that values success, teamwork, and continuous improvement!
How to Apply?
1) Email your resume to jovana.manojlovic@randstad.ca
2) Apply online at Randstad.ca today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you a detail-oriented individual with customer service experience looking for an opportunity in a dynamic and growing organization? Do you thrive in a fast-paced sales environment and enjoy working with a collaborative team? If you’re seeking a full-time, direct-hire position in the Hamilton area, we want to hear from you!
We are working with a leading company in the stainless steel industry, looking for an Inside Sales Junior – Customer Service Representative to join their team. The ideal candidate will have a strong background in customer service and sales support, excellent communication skills, and experience processing orders in a computerized system. This role offers room for growth and the chance to work with a supportive and energetic team!
Advantages
- Direct-hire full-time position
- Competitive salary based on experience $50,000 - 60,000/year + bonus
- Monday – Friday, 8:00 AM – 5:00 PM
- Health and dental benefits and 2 weeks vacation + 2 floater days after the probationary period
- LTD, RRSP, and Life and Critical Illness Insurance
- Holiday shut downs
- Opportunity to work with a growing company in an ISO-certified environment
...
- Supportive work culture with a collaborative and success-driven team
- Training and professional development opportunities
Responsibilities
- Assist the sales department in meeting or exceeding sales targets
- Respond to customer inquiries and provide quotations via email
- Process orders and back orders using SM3 software and ensure timely delivery updates
- Coordinate with sales, purchasing, and transportation teams to manage orders and logistics
- Maintain inventory control and process add-ons to existing orders
- Develop a strong knowledge of stainless steel products and customer applications
- Professionally interact with executive management, supervisors, and employees
- Assist in conducting customer satisfaction surveys
- Adhere to all Health & Safety rules and regulations
- Perform other duties as assigned by the Inside Sales Manager / National Processing Manager
Qualifications
- High school diploma or equivalent (post-secondary education is an asset)
- 2+ years of experience in customer service or sales support, ideally in an ISO environment
- Experience with technical specifications, engineering standards, and product lines is a plus
- Strong written and verbal communication skills
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and SM3 software
- Must be able to read and interpret instructions and product drawings
- Ability to prioritize tasks, multitask effectively, and exercise good judgment
- Valid G2 Driver’s License in good standing
Summary
If you are a motivated and detail-oriented professional with experience in customer service and sales support, this is your chance to join a fast-paced and growing organization. Apply today to be part of a team that values success, teamwork, and continuous improvement!
How to Apply?
1) Email your resume to jovana.manojlovic@randstad.ca
2) Apply online at Randstad.ca today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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