IT Technologist

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Advantages
TBD
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Responsibilities
· Configure, deploy, and relocate corporate laptops, desktops, monitors, headsets, docking stations, printers, mobile devices, and ad-hoc hardware & software
· Onboard new hires and Offboarding of existing personnel
· Maintain IT hardware & Software in the asset database
· Log incidents and requests in the IT Service Management system (BMC Helix)
· Install, configure, and troubleshoot company applications
· Support simulator issues and perform morning readiness procedures.
· Support MS Office products (Office 365, Microsoft Teams), Windows 10/11 Enterprise and other apps using remote access tools and in person
· Support instructors in resolving classroom issues
· Ad-hoc work on exciting new projects, deploying new software & hardware solutions
· Collaborate with other IT teams located worldwide in all time-zones
· Ad-hoc travel to other offices may be required

Qualifications
Here are the qualifications required for this IT Technologist in aerospace at Ville Saint-Laurent;

· 1-3 years of experience in IT Support / Helpdesk role or similar (IT graduates with no experience will also be considered)
· Proficiency in English language both written & verbal
· Excellent communication and customer service skills
· Excellent analytical and troubleshooting skills using logic and search engines
· Self-motivated and able to think on one’s feet unsupervised
· Fast learning skills due to dynamically changing, fast-paced environment
· Excellent attention to details and ability to self-organize the busy workload
· Great patience, stress tolerance and ability to multitask / juggling priorities
· Technical skills in IT Infrastructure: Laptops, Mobile Devices, Windows Operating Systems and MS Office packages
· A technical school, an IT degree or relevant equivalent experience
· Available to work in the evening (2-11pm)
· Ability to commute between site with their car

Summary
Paul Thompson
Account Director
Randstad Digital

514 250 2447
paul..thompson@randstaddigital.com

Randstad Digital is committed to fostering a workforce that is representative of all populations in Canada. We are therefore committed to developing and implementing strategies to promote equity, diversity and inclusion in all areas of our business by reviewing our internal policies, practices and systems throughout the life cycle of our workforce, including recruitment, retention and advancement for all individuals. In addition to our strong commitment to human rights principles, we are committed to taking positive steps to influence change to ensure that all individuals can participate in the workplace without barriers, systemic or otherwise, especially for equity-seeking groups that are generally underrepresented in the Canadian workforce, including people who identify as women or non-binary/gender non-conforming, Aboriginal Peoples and communities, people with disabilities (visible and invisible), visible minorities, racialized people and LGBTQ2+ communities.

Randstad Digital is committed to creating and maintaining an inclusive and accessible workplace for all applicants and employees by supporting their accessibility and accommodation needs throughout the employment life cycle. We ask that all applicants identify their accommodation needs by emailing accessibilite@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.