Intermediate Application Administrator - HYBRID

Advantages
• Join a dynamic and innovative IT team.
• Opportunity to develop expertise in Microsoft Project Online and related tools.
• Flexible and hybrid work options to support work-life balance.
• Collaborative and supportive work environment with ongoing learning opportunities.
• Competitive contract rate with opportunities for growth.

Responsibilities
• Provide technical and functional support for Microsoft Project Online and P2M applications.
• Respond to service requests and resolve issues through Remedy, email, and phone.
• Conduct user training, including Lunch-and-Learn sessions and one-on-one coaching.
• Maintain and update training materials and the IT Project Management Information Systems SharePoint site.
• Analyze statistical data to identify issues and generate actionable reports.
• Perform quality assurance for new features and functionalities.
• Run and review project reports for IT and business leadership.

Qualifications
Mandatory Skills

1. Two (2) years' experience in designing, implementation, performing upgrades, troubleshooting and documenting infrastructure solutions as per attached The City of Calgary Technical Environment and List of Applications.
2. A degree in Computer Science or a related technical discipline with at least 4 years of related experience, at least 2 of which are using a Project Portfolio Management (PPM) solution; OR
3. A completed 2-year technical diploma from a recognized education institution with at least 8 years of related experience, of which at least 4 are using a PPM solution.
4. Three (3) years’ experience with Project Management, SQL, programming, Microsoft Project Online or Project Server Administration, project management tools and processes and best practices are considered assets.
5. Three (3) years’ experience with Share Point Management and Application Support are considered assets.

Desired Skills

1. IT operations experience background demonstrating such skills as:
a. Strong customer service skills;
b. Solid analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy; and
c. Strong communication skills (listening, written communication, and verbal communication).
2. Proficiency in documenting requirements and documenting As-Built solutions;
3. Previous work experience in the public sector or large organizations;
4. Demonstrated educational training and work experience background to a specific or defined specialization such as those listed as per The City of Calgary Technical Environment and List of Applications; and
5. Applicable vendor specialization certification as per The City of Calgary Technical Environment and List of Applications (example: MCSE, MCSA, etc.)
6. PMI certification, business analyst courses such as Gathering and Documenting Requirements, Process and Workflow Modeling and Project Management Basics are considered assets.
7. Success in this position requires a commitment to consistency and attention to detail, excellent problem solving and analytical skills as well as strong organizational skills and excellent ability to prioritize and multitask

Summary
If you’re excited about joining a forward-thinking team where your technical skills and dedication will directly impact project success, we’d love to hear from you! Apply directly to this job ad or connect with your Randstad Digital representative without delay!

P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you!
We look forward to supporting you in your job search!

Good luck!


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.