Join Randstad and become an Incentive Compensation Delivery Coordinator! This crucial role ensures the accurate and timely processing of variable compensation for over 13,000 employees across Personal & Commercial Banking and Wealth Management in North America. You'll be a subject matter expert, investigating and resolving inquiries, and acting as a key point of contact for compensation-related issues.
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Position: Incentive Compensation Delivery Coordinator
Full-Time
Salary: Competitive salary commensurate with experience
Location: Mississauga
Advantages
Enjoy a rewarding career with opportunities for professional growth in a dynamic and collaborative environment. Benefits package will be discussed during the interview process.
Responsibilities
• Develop and maintain expert knowledge of compensation programs and operational guidelines.
• Administer incentive compensation for multiple roles.
• Prepare and validate compensation files for accurate and timely processing and payment.
• Maintain and process employee hierarchy and transit files.
• Process and adjudicate adjustments, referrals, and escalations.
• Collaborate with partners on compensation requests outside of guidelines.
• Champion continuous improvement by recommending procedural and operational enhancements.
• Investigate and respond to inquiries from sales force and business partners.
• Provide subject matter expertise and support on projects.
• Elevate team performance by sharing learnings and best practices.
• Present information related to financial planning programs to advisors and business partners.
Qualifications
• 1-3 years of experience in a service operations environment.
• Financial industry experience is required.
• Strong time management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with issue resolution and conducting investigations.
• Ability to operate efficiently within deadlines and changing priorities.
• Experience working in the financial services industry and/or experience with financial planning or commercial services is an asset.
• Fluency in English and French is a plus.
Summary
If you are a highly organized and detail-oriented individual with a passion for accuracy and a strong work ethic, we encourage you to apply! This role offers a unique opportunity to make a significant impact on a large-scale compensation program.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Join Randstad and become an Incentive Compensation Delivery Coordinator! This crucial role ensures the accurate and timely processing of variable compensation for over 13,000 employees across Personal & Commercial Banking and Wealth Management in North America. You'll be a subject matter expert, investigating and resolving inquiries, and acting as a key point of contact for compensation-related issues.
Position: Incentive Compensation Delivery Coordinator
Full-Time
Salary: Competitive salary commensurate with experience
Location: Mississauga
Advantages
Enjoy a rewarding career with opportunities for professional growth in a dynamic and collaborative environment. Benefits package will be discussed during the interview process.
Responsibilities
• Develop and maintain expert knowledge of compensation programs and operational guidelines.
• Administer incentive compensation for multiple roles.
• Prepare and validate compensation files for accurate and timely processing and payment.
• Maintain and process employee hierarchy and transit files.
• Process and adjudicate adjustments, referrals, and escalations.
...
• Collaborate with partners on compensation requests outside of guidelines.
• Champion continuous improvement by recommending procedural and operational enhancements.
• Investigate and respond to inquiries from sales force and business partners.
• Provide subject matter expertise and support on projects.
• Elevate team performance by sharing learnings and best practices.
• Present information related to financial planning programs to advisors and business partners.
Qualifications
• 1-3 years of experience in a service operations environment.
• Financial industry experience is required.
• Strong time management, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience with issue resolution and conducting investigations.
• Ability to operate efficiently within deadlines and changing priorities.
• Experience working in the financial services industry and/or experience with financial planning or commercial services is an asset.
• Fluency in English and French is a plus.
Summary
If you are a highly organized and detail-oriented individual with a passion for accuracy and a strong work ethic, we encourage you to apply! This role offers a unique opportunity to make a significant impact on a large-scale compensation program.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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