We are seeking a detail-oriented Marketing Operations & Documentation Specialist with expertise in Wrike and communications to support our team in managing operational processes, documentation, and internal communications. This role will be instrumental in maintaining efficient workflow management, ensuring documentation is up-to-date, and enhancing communication efforts across various platforms.
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This is a contract for 11-months, and can be completed from anywhere in Canada on a remote basis.
Advantages
• Long term contract, with the ability to gain valuable skills within a global SaaS organization.
• Work from the comfort of your home office.
Responsibilities
Wrike Account Support:
• Provide backup Wrike administration during vacations and absences.
• Manage pre- and post-admin tasks, including preparing presentation decks and distributing follow-up resources.
• Handle Wrike intake forms for user provisioning, general inquiries, and account configuration requests.
• Maintain and update the Wrike SharePoint site, ensuring resources are easily accessible.
• Develop and implement a potential “Doing It Wrike” communication series, addressing user pain points based on admin feedback.
MAPS Team Wrike Support:
• Create and update Wrike forms to support various team use cases.
• Process form intakes related to Martech access requests, Adobe learning subscriptions, and other team requests.
• Collaborate with team members to ensure proper setup for MAPS agile projects.
• Assist with logging and tracking Marketo change log tickets as necessary.
SharePoint Management:
• Update the omnichannel playbook based on team feedback and PowerPoint comments.
• Regularly update SharePoint with new resources and documentation.
• Create and publish internal news postings, ensuring team awareness of key updates.
• Follow up on incomplete Wrike project documentation.
• Generate and distribute monthly analytics reports.
Marketing Automation Wiki:
• Respond to incoming team requests by updating or creating technical documentation, configuration references, and internal guides.
• Perform monthly analytics reporting on the Marketing Automation Wiki to monitor usage and updates.
Communications:
• Draft initial content for internal newsletter postings, ensuring clear and timely communication with stakeholders.
Qualifications
• Proven experience in Wrike administration or similar project management tools.
• Strong organizational and documentation skills.
• Proficiency in SharePoint and technical documentation management.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Experience in marketing automation tools (e.g., Marketo) is a plus.
Summary
This is an exciting opportunity for someone who enjoys optimizing workflows, improving communication, and ensuring smooth operations in a dynamic marketing environment, if this is your passion, apply today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a detail-oriented Marketing Operations & Documentation Specialist with expertise in Wrike and communications to support our team in managing operational processes, documentation, and internal communications. This role will be instrumental in maintaining efficient workflow management, ensuring documentation is up-to-date, and enhancing communication efforts across various platforms.
This is a contract for 11-months, and can be completed from anywhere in Canada on a remote basis.
Advantages
• Long term contract, with the ability to gain valuable skills within a global SaaS organization.
• Work from the comfort of your home office.
Responsibilities
Wrike Account Support:
• Provide backup Wrike administration during vacations and absences.
• Manage pre- and post-admin tasks, including preparing presentation decks and distributing follow-up resources.
• Handle Wrike intake forms for user provisioning, general inquiries, and account configuration requests.
• Maintain and update the Wrike SharePoint site, ensuring resources are easily accessible.
• Develop and implement a potential “Doing It Wrike” communication series, addressing user pain points based on admin feedback.
...
MAPS Team Wrike Support:
• Create and update Wrike forms to support various team use cases.
• Process form intakes related to Martech access requests, Adobe learning subscriptions, and other team requests.
• Collaborate with team members to ensure proper setup for MAPS agile projects.
• Assist with logging and tracking Marketo change log tickets as necessary.
SharePoint Management:
• Update the omnichannel playbook based on team feedback and PowerPoint comments.
• Regularly update SharePoint with new resources and documentation.
• Create and publish internal news postings, ensuring team awareness of key updates.
• Follow up on incomplete Wrike project documentation.
• Generate and distribute monthly analytics reports.
Marketing Automation Wiki:
• Respond to incoming team requests by updating or creating technical documentation, configuration references, and internal guides.
• Perform monthly analytics reporting on the Marketing Automation Wiki to monitor usage and updates.
Communications:
• Draft initial content for internal newsletter postings, ensuring clear and timely communication with stakeholders.
Qualifications
• Proven experience in Wrike administration or similar project management tools.
• Strong organizational and documentation skills.
• Proficiency in SharePoint and technical documentation management.
• Excellent written and verbal communication skills.
• Ability to collaborate effectively with cross-functional teams.
• Experience in marketing automation tools (e.g., Marketo) is a plus.
Summary
This is an exciting opportunity for someone who enjoys optimizing workflows, improving communication, and ensuring smooth operations in a dynamic marketing environment, if this is your passion, apply today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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