Delivery Lead

As a consultant with our client, you’ll receive:
- Highly competitive market hourly rates
- A 6 month contract with a strong probability of extension
- Remote interview process


Responsibilities
The ideal candidate will have technology hardware delivery experience with strong skills in developing, maintaining, and overseeing project artifacts, timelines and budgets.

Objectives of this role
• Oversee the execution of hardware projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget.
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.
• Establish and maintain relationships with stakeholders, providing day-to-day contact on project status and changes.

Responsibilities
• Provide guidance and coaching to project managers. Conduct 1:1 meetings with Project Managers to discuss project-based performance and foster connections.
• Manage overall delivery, status, health of hardware deployment projects for retail, as well as ensuring the health and accuracy of technical documentation and project artifacts.
• Ensures all project tasks are clearly understood, assigned, and tracked.
• Verify that Hardware delivery Projects are launched Operationally Ready.
• Oversee the operations of the retail ticketing queue using ServiceNow, effectively providing support or triaging tickets to relevant team members.
• Working with vendors, with particular focus on procurement and relationship management. Communicate with external vendors to provide feedback and use escalation channels as needed.
• Collaborate with cross-functional technology teams to escalate problems and trends and to partner on escalations as required.
• Report project outcomes and/or risks to the appropriate channels and stakeholders, escalate issues, as necessary, according to project work plan.
• Create and maintain project-level financial forecasts and actuals in partnership with Project Managers to inform Program Manager’s budget management.
• Commit to continuous improvement by contributing to the enhancement of Retail Tech Hardware, collaborating with team members, and sharing feedback with leaders.
• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks.
• Work with Analysts and Architects to produce Hardware Solution Designs. Support engineering teams to ensure that technology projects requiring hardware innovation are scoped appropriately.
• Owns program-related resource management and 3rd party vendor management. Will be the point of contact for Procurement, Security, Legal, Stakeholder Management (Sponsor, Leadership, Architects).

Qualifications
• Strong technical aptitude and the ability to understand complex IT systems and processes.
• Keen attention to detail, deadlines and budgetary guidelines.
• Strong presentation, written and verbal communication skills.
• Experience in coaching project team members to strengthen their abilities and skill sets
• Proven success working with all levels of cross-functional teams and stakeholders. Ability to consult, facilitate and manage expectations with leadership, cross-functional teams, and vendors.
• Ability to leverage appropriate project management methodologies based on project requirements.
• Strong leadership skills, including influencing and gaining consensus without direct authority.
• Experience in managing waterfall, hybrid & agile delivery teams.
• Passion for problem-solving with an ability to excel in an ambiguous environment.

Formal training & knowledge:
o 4+ years in technology or related field w/ 4+ yrs exp in project management, 1-2 yrs in program management scrum/safe or other agile practice certification required if leading a scrum team.
o PMP certification and/or formal knowledge of project management principles, processes, and tools.
o Knowledge of working with 3rd party strategic partners, Vendor SOWs, RFPs, and contracts.

Summary
If you are a Delivery Lead and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.

Apply below or reach out to your Randstad representative for more information.


Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.