Are you an experienced Project Manager in search of your next contract opportunity? Our high-profile client is seeking to hire a Project Manager to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!
Advantages
What’s in it for you!
...
As a consultant with our client, you’ll receive:
- Highly competitive market hourly rates
- A 6 month contract with a strong probability of extension
- Remote interview process
Responsibilities
Lead and manage data-related projects for the contact center, ensuring projects are completed on time, within scope, and within budget.
Drive agile project management processes, including sprint planning, daily stand-ups, and retrospectives, ensuring efficient delivery cycles.
Oversee the implementation of data solutions using Snowflake and Salesforce CRM systems, ensuring integration with other platforms and alignment with business needs.
Work closely with executive-level stakeholders to define project objectives, scope, and deliverables, ensuring alignment with broader business goals.
Facilitate discussions to drive buy-in and secure necessary resources for project success.
Provide regular status updates to key stakeholders and escalate issues as needed to keep projects on track.
Manage and guide a diverse team of data professionals, fostering a collaborative, high-performance environment.
Develop team members' skills through mentoring, feedback, and professional development opportunities.
Ensure the team adheres to best practices in data governance and data management processes.
Lead or support AI-related projects, collaborating with technical teams to implement AI solutions that enhance the performance and efficiency of contact center operations.
Oversee the establishment and enforcement of data governance policies, ensuring data quality, security, and compliance across all data systems and platforms.
Proactively identify and implement improvements to data management processes, tools, and systems.
Evaluate and recommend new technologies or methodologies that can improve project outcomes and increase operational efficiency.
Identify potential risks to project success and develop mitigation strategies.
Ensure that the team maintains a focus on delivering high-quality results while balancing risks, resources, and timelines effectively.
Qualifications
3-5+ years of experience leading and managing data teams, particularly within contact center environments.
Hands-on experience with data warehousing platforms, such as Snowflake, and CRM systems, preferably Salesforce.
Proven track record of managing and delivering large-scale, complex projects within an agile environment.
Experience with AI/ML or AI-related projects is a strong plus.
Solid understanding of data governance principles and best practices.
Strong foundation in project management methodologies (Agile, Scrum, Kanban, etc.), with experience managing cross-functional teams and delivering results on time and within scope.
Relevant certifications (e.g., PMP, Scrum Master, or equivalent) are a plus.
Ability to assess project risks, define mitigation strategies, and drive issue resolution in a timely manner.
Excellent communication skills with the ability to engage with a wide range of stakeholders, including executive leadership, technical teams, and business units.
Proven ability to influence and gain buy-in from diverse stakeholders, ensuring alignment on project goals and expectations.
Strong people management and team-building capabilities, including mentoring, performance management, and conflict resolution.
Familiarity with the latest trends and technologies in data management, analytics, and AI/ML applications in the contact center and CRM domains.
Ability to translate technical concepts into clear, actionable business insights for non-technical stakeholders.
Summary
If you are a Project Manager and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.
Apply below or reach out to your Randstad representative for more information.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you an experienced Project Manager in search of your next contract opportunity? Our high-profile client is seeking to hire a Project Manager to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!
Advantages
What’s in it for you!
As a consultant with our client, you’ll receive:
- Highly competitive market hourly rates
- A 6 month contract with a strong probability of extension
- Remote interview process
Responsibilities
Lead and manage data-related projects for the contact center, ensuring projects are completed on time, within scope, and within budget.
Drive agile project management processes, including sprint planning, daily stand-ups, and retrospectives, ensuring efficient delivery cycles.
Oversee the implementation of data solutions using Snowflake and Salesforce CRM systems, ensuring integration with other platforms and alignment with business needs.
Work closely with executive-level stakeholders to define project objectives, scope, and deliverables, ensuring alignment with broader business goals.
...
Facilitate discussions to drive buy-in and secure necessary resources for project success.
Provide regular status updates to key stakeholders and escalate issues as needed to keep projects on track.
Manage and guide a diverse team of data professionals, fostering a collaborative, high-performance environment.
Develop team members' skills through mentoring, feedback, and professional development opportunities.
Ensure the team adheres to best practices in data governance and data management processes.
Lead or support AI-related projects, collaborating with technical teams to implement AI solutions that enhance the performance and efficiency of contact center operations.
Oversee the establishment and enforcement of data governance policies, ensuring data quality, security, and compliance across all data systems and platforms.
Proactively identify and implement improvements to data management processes, tools, and systems.
Evaluate and recommend new technologies or methodologies that can improve project outcomes and increase operational efficiency.
Identify potential risks to project success and develop mitigation strategies.
Ensure that the team maintains a focus on delivering high-quality results while balancing risks, resources, and timelines effectively.
Qualifications
3-5+ years of experience leading and managing data teams, particularly within contact center environments.
Hands-on experience with data warehousing platforms, such as Snowflake, and CRM systems, preferably Salesforce.
Proven track record of managing and delivering large-scale, complex projects within an agile environment.
Experience with AI/ML or AI-related projects is a strong plus.
Solid understanding of data governance principles and best practices.
Strong foundation in project management methodologies (Agile, Scrum, Kanban, etc.), with experience managing cross-functional teams and delivering results on time and within scope.
Relevant certifications (e.g., PMP, Scrum Master, or equivalent) are a plus.
Ability to assess project risks, define mitigation strategies, and drive issue resolution in a timely manner.
Excellent communication skills with the ability to engage with a wide range of stakeholders, including executive leadership, technical teams, and business units.
Proven ability to influence and gain buy-in from diverse stakeholders, ensuring alignment on project goals and expectations.
Strong people management and team-building capabilities, including mentoring, performance management, and conflict resolution.
Familiarity with the latest trends and technologies in data management, analytics, and AI/ML applications in the contact center and CRM domains.
Ability to translate technical concepts into clear, actionable business insights for non-technical stakeholders.
Summary
If you are a Project Manager and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.
Apply below or reach out to your Randstad representative for more information.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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