Want to join a dynamic company where each day is a new opportunity to learn and grow? Take the leap into a company with over 20 years of experience, where teamwork and friendliness are at the heart of the business. You will be part of a passionate group, determined to move forward together in a collaborative and stimulating environment. As a Service Call Coordinator, you will be responsible for scheduling and coordinating calls, following up on orders, and resolving customer requests, while ensuring impeccable after-sales service.
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You will be part of a passionate and professional team, with an excellent spirit of collaboration. Proficiency in French and English (oral and written) is essential, as you will be in contact with clients in both languages.
Advantages
Voici la traduction en anglais de votre texte :
- Excellent team
- Stimulating environment
- Pleasant and stimulating work atmosphere with an experienced team
- Growing company
- Competitive salary
- Paid vacation and benefits
- Opportunities for career advancement
- Internal training
Responsibilities
- Handle and resolve customer inquiries regarding products and services, providing detailed and accurate responses.
- Follow up on orders and provide technical answers about products if necessary.
- Manage customer relationships effectively by understanding their needs and ensuring their satisfaction.
Qualifications
Voici la traduction en anglais de votre texte :
- A large part of the clients being based in the United States, exceptional proficiency in both French and English, orally and in writing, is essential.
- A minimum of 5 years of experience in after-sales service.
- Ability to work independently and manage multiple tasks simultaneously.
- Excellent communication skills via email and phone.
- Be curious and have a strong ability to learn.
- Relevant experience in B2B is a plus.
Summary
If you are a motivated, autonomous person who thrives in a collaborative work environment, we would be delighted to receive your application.
To apply, please contact us at the following address: pierce.ashton-kane@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Want to join a dynamic company where each day is a new opportunity to learn and grow? Take the leap into a company with over 20 years of experience, where teamwork and friendliness are at the heart of the business. You will be part of a passionate group, determined to move forward together in a collaborative and stimulating environment. As a Service Call Coordinator, you will be responsible for scheduling and coordinating calls, following up on orders, and resolving customer requests, while ensuring impeccable after-sales service.
You will be part of a passionate and professional team, with an excellent spirit of collaboration. Proficiency in French and English (oral and written) is essential, as you will be in contact with clients in both languages.
Advantages
Voici la traduction en anglais de votre texte :
- Excellent team
- Stimulating environment
- Pleasant and stimulating work atmosphere with an experienced team
- Growing company
- Competitive salary
- Paid vacation and benefits
- Opportunities for career advancement
- Internal training
Responsibilities
...
- Handle and resolve customer inquiries regarding products and services, providing detailed and accurate responses.
- Follow up on orders and provide technical answers about products if necessary.
- Manage customer relationships effectively by understanding their needs and ensuring their satisfaction.
Qualifications
Voici la traduction en anglais de votre texte :
- A large part of the clients being based in the United States, exceptional proficiency in both French and English, orally and in writing, is essential.
- A minimum of 5 years of experience in after-sales service.
- Ability to work independently and manage multiple tasks simultaneously.
- Excellent communication skills via email and phone.
- Be curious and have a strong ability to learn.
- Relevant experience in B2B is a plus.
Summary
If you are a motivated, autonomous person who thrives in a collaborative work environment, we would be delighted to receive your application.
To apply, please contact us at the following address: pierce.ashton-kane@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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