Customer Service Rep

Start Date: Immediately / Contract of 1 week and possibility of more

Hours of Operation: Monday – Sunday: 7 am-11:00 pm EST (8-hour shifts in between)

Salary: $16.55/hr - $17/hr

Location: Remote - Work From Home


Advantages
• Paid weekly
• Community care
• Great company culture
• Great experience
• To work with a reputable company
• Helping impacted individuals

Responsibilities
- Handle a high volume of inbound calls.
- Taking customer donations and processing it
- Empathize with the callers and provide them with an exceptional customer service
-Updating databases and accurately entering all the information
- Attention to detail and accuracy is important
- Assisting customers with any questions or concerns they may have

Qualifications
• Good communication in English + Fluent in French is needed
• Must be tech-savvy and working with different computer softwares
• Must be able to multitask in a changing environment
• Must be able to pass a criminal background check (We will pay for the check!)
• Customer service experience is required
• Previous contact center experience is an asset

Summary
If you or someone you know may be interested in this role, please consider the following steps to apply:

- Apply directly on this site
- Email your resume to us at gitika.arya@randstad.ca with the subject line "Customer Support Agent - Remote "

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.