Customer Service Rep

- Communicate with internal teams to ensure order accuracy and resolve issues.
- Handle customer inquiries about orders, shipping, and product details.
- Process warranty replacement orders and adjust part availability as needed.

If you have a passion for customer service and order coordination, we’d love to hear from you! Please apply online at Randstad.ca or email Avery.Konda@Randstad.ca with the email subject "Customer Service Rep'".

Advantages
- Work locally in the Barrie community
- Monday to Friday career
- Expand your skills in office and customer service
- Opportunity for a long term permanent career

Responsibilities
- Process new equipment orders through Salesforce and release to production.
- Communicate with internal teams to ensure order accuracy and resolve issues.
- Handle customer inquiries about orders, shipping, and product details.
- Enter and maintain order information.
- Process warranty replacement orders and adjust part availability as needed.
- Expedite customs issues and verify shipping charges.
- Maintain accurate records and pricing.
- Support the customer service team with product and order-related questions.

Qualifications
- Post-secondary degree or equivalent experience.
- 2 to 4 years of business-to-business customer service experience.
- Strong Microsoft Office skills.
- Excellent communication and organizational abilities.
- Attention to detail and ability to multitask.
- Ability to sit for extended periods and perform repetitive tasks.
- Comfortable lifting up to 30 lbs.

Summary
We are looking for a Customer Service Representative to join our team! This role combines customer service and order coordination, requiring strong communication and organizational skills.

If you have a passion for customer service and order coordination, we’d love to hear from you! Please apply online at Randstad.ca or email Avery.Konda@Randstad.ca with the email subject "Customer Service Rep'".

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.