Customer Service Agent

Sounds intriguing? Let’s dive into the details!


Advantages
- Paid weekly
- 4% vacation pay on every check
- Community care during this current vulnerable situation
- Great company culture
- Work from the comfort of your own home
- Great experience

Responsibilities
- Handle a high volume of inbound calls.
- Taking customer donations and processing it
- Receiving calls from people that were impacted by the wildfires and submitting aid applications
- Empathize with the callers and provide them with an exceptional customer service
- Data entry and accurately updating caller profiles
- Assisting customers with any questions or concerns they may have

Qualifications
- 2+ years of customer service experience – You know how to keep customers happy!
- Top-notch communication skills – You can chat with anyone, anytime.
- Tech-savvy – You’re comfortable with digital tools and platforms.
- Typing wizard – You can keep up with the conversation and then some!


Summary
If you are interested, please apply directly and one of our consultants will be in touch with you.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.