Credit / Collections Specialist - Burnaby, BC

This position will be based in Burnaby, on a hybrid schedule.

Start date: ASAP
Contract duration: 3 months

Advantages
•Hybrid work environment
•40 hour work week
•Parking on-premise
•Pay rate up to $35/hr
•Potential for an extension on the contract
•Collaborative team environment


Responsibilities
•Apply payments daily against A/R sub-ledger.
•Collaborate closely with the Order Management team to provide ongoing support.
•Review on-hold orders daily and coordinate payment schedules with customers.
•Actively follow up on past-due accounts, creating payment plans to support customer retention.
•Investigate and resolve customer discrepancies promptly to prevent bad debts.
•Assess new customer credit applications and make credit limit recommendations.
•Regularly review and adjust existing customer credit limits as needed.
•Identify, monitor, and manage accounts with credit issues.
•Execute adjustments, including write-offs, in line with company policies.
•Prepare account reconciliations, spreadsheets, manual invoices, customer communications, and adjustments as needed.

Qualifications
•Minimum of 3 years experience in B2B credit and collections.
•Strong knowledge of credit and collections processes, including account maintenance, reconciliations, past-due collections, and credit analysis.
•Proficient in ERP systems and Microsoft Office Suite (Word, Excel, Outlook).
•Strong communication skills in English, with the ability to engage effectively with customers and sales staff by phone and email.
•Capable of handling pressure and managing multiple tasks simultaneously.
•Team-oriented with a positive, collaborative attitude.

Summary
If you’re looking to take the next step in your career and have experience in credit & collections, I encourage you to apply!

Submit your application directly to express your interest.

Please note that only qualified candidates will be contacted for the next steps.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.