We are seeking a detail oriented and experienced Credit and Collections Manager to oversee the credit and collections department for our Mississauga client. The ideal candidate will be responsible for managing credit risk, ensuring timely collections of outstanding debts, and maintaining positive relationships with clients. This role requires strong analytical skills, excellent communication abilities .
...
Advantages
Easily accessible by transit
Competitive hourly rate
Inclusive team culture
Unlimited Free Access to Udemy online training
Responsibilities
Set payment collection goals and targets for the department.
• Monitor and collect past due by contacting clients via telephone or email
• Ensure that the correct amounts are collected in a timely manner, resolve
account discrepancies to secure client payments.
• Review accounts, client payments, credit history, and develop new or better
repayment terms.
• Ensure payment is applied correctly by performing account/payment
reconciliations.
• Maintain and update accurately aging reports to minimize discrepancies,
increasing collections and identifying uncollectible amounts
• Handle internal and external customers inquiries and resolve account
disputes or billing discrepancies to facilitate payment in timely manner
• Maintain and update customer database ensuring accuracy and reliability of
automated system for billing and receivable.
• Perform Credit Check for onboarding new clients as per company policy.
Verify details and perform all due diligence before opening new accounts.
• Identify delinquent accounts requiring external collection efforts; escalate it
to address uncollectible issues or financial exposure.
• Provide feedback for process improvement of accounts receivable by
identifying key areas of improvement
• Issue Credit notes or invoice corrections as required
Qualifications
Highly organized, goal oriented and customer service minded
• Excellent customer service and negotiation skills
• Proven communication, with a demonstrated track record in improving debt
recovery
• Knowledge of Accounts Receivable cycle
• Transportation industry knowledge an asset
• Proficient working with Microsoft outlook and Excel
• Competency to work independently or as part of a team
• Goal oriented
• Ability to work effectively, efficiently and courteously with Internal and
external contacts
• Reliable and trustworthy
Summary
Apply now or send your profile directly to heather.francescut@randstad.ca to be considered today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a detail oriented and experienced Credit and Collections Manager to oversee the credit and collections department for our Mississauga client. The ideal candidate will be responsible for managing credit risk, ensuring timely collections of outstanding debts, and maintaining positive relationships with clients. This role requires strong analytical skills, excellent communication abilities .
Advantages
Easily accessible by transit
Competitive hourly rate
Inclusive team culture
Unlimited Free Access to Udemy online training
Responsibilities
Set payment collection goals and targets for the department.
• Monitor and collect past due by contacting clients via telephone or email
• Ensure that the correct amounts are collected in a timely manner, resolve
account discrepancies to secure client payments.
• Review accounts, client payments, credit history, and develop new or better
repayment terms.
• Ensure payment is applied correctly by performing account/payment
reconciliations.
• Maintain and update accurately aging reports to minimize discrepancies,
increasing collections and identifying uncollectible amounts
...
• Handle internal and external customers inquiries and resolve account
disputes or billing discrepancies to facilitate payment in timely manner
• Maintain and update customer database ensuring accuracy and reliability of
automated system for billing and receivable.
• Perform Credit Check for onboarding new clients as per company policy.
Verify details and perform all due diligence before opening new accounts.
• Identify delinquent accounts requiring external collection efforts; escalate it
to address uncollectible issues or financial exposure.
• Provide feedback for process improvement of accounts receivable by
identifying key areas of improvement
• Issue Credit notes or invoice corrections as required
Qualifications
Highly organized, goal oriented and customer service minded
• Excellent customer service and negotiation skills
• Proven communication, with a demonstrated track record in improving debt
recovery
• Knowledge of Accounts Receivable cycle
• Transportation industry knowledge an asset
• Proficient working with Microsoft outlook and Excel
• Competency to work independently or as part of a team
• Goal oriented
• Ability to work effectively, efficiently and courteously with Internal and
external contacts
• Reliable and trustworthy
Summary
Apply now or send your profile directly to heather.francescut@randstad.ca to be considered today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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