Do you have very strong communication skills and attention to detail? One of our clients in the financial industry is looking for a Contact Centre Representative to support clients, completing notes in the system, working in a fast paced environment and supporting the employees.
Pay rate $24
...
Work Location (Remote, Hybrid or Both?): 3500 Steeles Avenue East Markham Hybrid- go in Wednesday every 2 weeks. In March, they will be in office more often due to volumes
Advantages
Work for one of the top 5 banks in Canada
Competitive pay rate
3 months contract
Responsibilities
On the phone, taking calls
Fast paced
Assisting TD colleague and managers
Navigation support, enterprise wide
Completing their notes on case management system
Escalating if needed
Chats/emails
Support TD employees, retirees, ee’s on leave with HR related questions
Qualifications
MUST HAVE:
- Very strong communication
- Strong phone etiquette
- Customer service experience
- Tek savvy- being able to navigate through systems
- Multi-task
- Attention to detail
- Working in a fast paced role
NICE TO HAVE:
- Contact centre experience
- HR experience
Summary
If you are interested in the contact centre role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have very strong communication skills and attention to detail? One of our clients in the financial industry is looking for a Contact Centre Representative to support clients, completing notes in the system, working in a fast paced environment and supporting the employees.
Pay rate $24
Work Location (Remote, Hybrid or Both?): 3500 Steeles Avenue East Markham Hybrid- go in Wednesday every 2 weeks. In March, they will be in office more often due to volumes
Advantages
Work for one of the top 5 banks in Canada
Competitive pay rate
3 months contract
Responsibilities
On the phone, taking calls
Fast paced
Assisting TD colleague and managers
Navigation support, enterprise wide
Completing their notes on case management system
Escalating if needed
Chats/emails
Support TD employees, retirees, ee’s on leave with HR related questions
Qualifications
MUST HAVE:
- Very strong communication
- Strong phone etiquette
- Customer service experience
- Tek savvy- being able to navigate through systems
- Multi-task
- Attention to detail
- Working in a fast paced role
NICE TO HAVE:
...
- Contact centre experience
- HR experience
Summary
If you are interested in the contact centre role please apply online today!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
