Randstad is searching for a Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate
...
billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.
This is a part time position afternoon/evening shift. This is also a hybrid role with some work from home days.
This exciting opportunity could start within the week. Apply today or forward your profile directly to heather.francescut@randstad.ca
Advantages
Easily accessible by transit
Competitive hourly rate
Dynamic team culture
Unlimited Free Access to Udemy online training
Responsibilities
Work the queue properly and ensure the proper individuals are informed of issues when
needed. Make sure accounts are followed up on within the proper time frame until final
resolution. Ensure high-risk accounts are monitored and are escalated when needed.
Gather facts and info on accounts and make sure to properly analyze the info to ensure
we are providing the proper solutions to customers
Complete paperwork and other action items as required to process account extensions,
rewrites, bailiff assignments and closures as related to repossessed accounts.
Provide support to other team members in the department and
Communicate/work with other departments to resolve matters.
Working with Team Leader and other team members to improve on existing processes,
and uncover ways to more efficiently manage the department. Completion of internal
control audit and monthly reconciliation of internal reports.
Qualifications
Bachelor’s degree in Business Administration, Finance, economics or Equivalent work
experience in the finance industry.
Previous experience in Customer Service, Collections
Commercial Finance experience preferred.
Strong communication and interpersonal skills
Summary
Apply today or send your profile directly to heather.francescut@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Randstad is searching for a Collections Specialist for one of our thriving Mississauga clients. The ideal candidate must have at least three years’ experience with high volume Collections. They should have experience communicating with clients regarding delinquent accounts, preparing and sending collection e-mails, obtaining information for clients, negotiating payment plans, researching, analyzing and resolving problems, performing account reconciliations, assisting appropriate
billing issues. Experience reaching out to clients (call centre environment) and a strong understanding of accounting is required.
This is a part time position afternoon/evening shift. This is also a hybrid role with some work from home days.
This exciting opportunity could start within the week. Apply today or forward your profile directly to heather.francescut@randstad.ca
Advantages
Easily accessible by transit
Competitive hourly rate
Dynamic team culture
Unlimited Free Access to Udemy online training
Responsibilities
Work the queue properly and ensure the proper individuals are informed of issues when
needed. Make sure accounts are followed up on within the proper time frame until final
...
resolution. Ensure high-risk accounts are monitored and are escalated when needed.
Gather facts and info on accounts and make sure to properly analyze the info to ensure
we are providing the proper solutions to customers
Complete paperwork and other action items as required to process account extensions,
rewrites, bailiff assignments and closures as related to repossessed accounts.
Provide support to other team members in the department and
Communicate/work with other departments to resolve matters.
Working with Team Leader and other team members to improve on existing processes,
and uncover ways to more efficiently manage the department. Completion of internal
control audit and monthly reconciliation of internal reports.
Qualifications
Bachelor’s degree in Business Administration, Finance, economics or Equivalent work
experience in the finance industry.
Previous experience in Customer Service, Collections
Commercial Finance experience preferred.
Strong communication and interpersonal skills
Summary
Apply today or send your profile directly to heather.francescut@randstad.ca
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
