Our client is a highly reputable and established leader in the pharmaceutical industry, known for its commitment to excellence and delivering high-quality products. They are currently seeking a skilled and motivated Collections Specialist to join their team. This is an exciting opportunity to work in a fast-paced, dynamic environment with a company that values professional growth and offers competitive compensation.
...
As a Collections Specialist, you will play a crucial role in managing and resolving overdue accounts. You will be responsible for initiating and maintaining contact with delinquent customers, addressing invoice discrepancies, and working with them to establish effective payment plans. This role requires a proactive, solutions-oriented individual with excellent communication skills and a keen attention to detail.
Advantages
- A flexible hybrid work-model allowing you to prioritize work-life balance.
- Paid vacation and a competitive benefits package.
- Company matched RRSP program.
- The chance to be part of growing team in a company with fantastic employee culture.
Responsibilities
- Collections Calls: Make outbound calls to delinquent customers to collect outstanding invoices and ensure timely payments.
- Invoice Discrepancy Resolution: Identify and resolve invoice discrepancies by working closely with internal teams (e.g., sales, finance) and customers.
- Payment Plans: Work with customers to establish feasible payment plans and ensure that terms are adhered to.
- Account Monitoring: Track customer accounts, document interactions, and follow up to ensure that collection goals are met.
- Customer Service: Maintain positive relationships with customers while ensuring the company’s financial interests are protected.
- Reporting: Provide regular updates on the status of collections and report on account aging and collection trends to management.
- Problem-Solving: Use a creative and collaborative approach to resolve payment issues while maintaining professionalism and compliance with company policies.
Qualifications
- Minimum of 2-3 years of high volume B2B collections experience.
- Strong verbal communication skills with the ability to effectively negotiate and resolve conflicts.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Detail-oriented with the ability to manage multiple accounts and meet deadlines.
- High level of professionalism, particularly when dealing with difficult customers.
Summary
If you are an experienced Collections Specialist who thrives in a fast-paced, solution-driven environment, we encourage you to apply and become part of our client’s dedicated team. Apply here directly or reach out to me at noah.smith@randstad.ca to learn more.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Our client is a highly reputable and established leader in the pharmaceutical industry, known for its commitment to excellence and delivering high-quality products. They are currently seeking a skilled and motivated Collections Specialist to join their team. This is an exciting opportunity to work in a fast-paced, dynamic environment with a company that values professional growth and offers competitive compensation.
As a Collections Specialist, you will play a crucial role in managing and resolving overdue accounts. You will be responsible for initiating and maintaining contact with delinquent customers, addressing invoice discrepancies, and working with them to establish effective payment plans. This role requires a proactive, solutions-oriented individual with excellent communication skills and a keen attention to detail.
Advantages
- A flexible hybrid work-model allowing you to prioritize work-life balance.
- Paid vacation and a competitive benefits package.
- Company matched RRSP program.
- The chance to be part of growing team in a company with fantastic employee culture.
Responsibilities
...
- Collections Calls: Make outbound calls to delinquent customers to collect outstanding invoices and ensure timely payments.
- Invoice Discrepancy Resolution: Identify and resolve invoice discrepancies by working closely with internal teams (e.g., sales, finance) and customers.
- Payment Plans: Work with customers to establish feasible payment plans and ensure that terms are adhered to.
- Account Monitoring: Track customer accounts, document interactions, and follow up to ensure that collection goals are met.
- Customer Service: Maintain positive relationships with customers while ensuring the company’s financial interests are protected.
- Reporting: Provide regular updates on the status of collections and report on account aging and collection trends to management.
- Problem-Solving: Use a creative and collaborative approach to resolve payment issues while maintaining professionalism and compliance with company policies.
Qualifications
- Minimum of 2-3 years of high volume B2B collections experience.
- Strong verbal communication skills with the ability to effectively negotiate and resolve conflicts.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Detail-oriented with the ability to manage multiple accounts and meet deadlines.
- High level of professionalism, particularly when dealing with difficult customers.
Summary
If you are an experienced Collections Specialist who thrives in a fast-paced, solution-driven environment, we encourage you to apply and become part of our client’s dedicated team. Apply here directly or reach out to me at noah.smith@randstad.ca to learn more.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
