Case Manager - Travel Insurance

Working as a Case Manager, you'll bring a strong background in case management (preferably from the travel insurance or assistance industry). You'll be able to leverage your expertise and experience to help resolve sensitive situations with care and efficiency.
If you thrive in a fast paced environment and are ready to make a change, we want to hear from you!



Advantages
Competitive salary range based on your experience
fully remote work (anywhere in ontario)
Monday-Friday 8:30-5pm
3 weeks vacation
personal days
health insurance
work for a dynamic company that is disrupting the industry!

Responsibilities
Serve as the main point of contact for clients
maintain accurate and detailed records, and analyze case trends
Educate clients on policy terms, procedures, and available options
Communicate and coordinate with various healthcare providers, travel vendors and internal teams
serve as the point person from intake to resolution

Qualifications
4+ years experience in case management or claims support
Technologically proficient with MS office, and various claims management software
Strong communication skills in English (French is a strong asset)
Independent worker with the ability to manage competing priorities
Understanding of medical terminology is important

Summary
Please apply by…

Visit www.randstad.ca and apply through the posting

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit www.randstad.ca for all of the roles currently open at Randstad!

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.