Business Support Manager

This is your chance to transform how we work behind the scenes, build a high-impact support team, and drive efficiency across the board.

You’ll be the architect of streamlined processes, the strategist behind smooth workflows, and the motivator of a high-performing team — all while uncovering smart ways to reduce costs without sacrificing quality.

💼 Why this role stands out:
🔹 Full-time, permanent position
🔹 Lead critical day-to-day operations
🔹 Make a measurable impact from Day 1
🔹 Hybrid model based in Oakville
🔹 Join a nationally recognized workplace

This is more than a job — it’s your chance to lead with purpose and power real operational change.

✨ Don’t miss out. If interested, apply below and let’s get things moving.



Advantages
- Working at one of the Top 50 Best Workplaces™ in Canada
- Location: Oakville
- 3 Weeks' Vacation
- Bonuses
- Hybrid arrangement 3 days in office / 2 days from home!!!
- Monday- Friday (8:30 am-5:00 pm)
- Salary: $90,000+ / year!!!!
- Great working environment with a reputable organization!!!

Responsibilities
- Spot inefficiencies and streamline existing admin processes
- Design and roll out new workflows that align with business goals
- Oversee task flow to keep admin operations running smoothly
- Document procedures and train teams for consistency
- Monitor KPIs to track performance and highlight improvement areas
- Partner with teams across the org to ensure processes meet their needs
- Continuously drive process improvements to boost efficiency

Qualifications
• 10+ years in the industry or 5+ years leading operations
• Degree in business or similar is a plus
• Solid grasp of corporate customer base and needs
• Strong ops knowledge and awareness of industry standards
• Experienced in people management and customer service practices
• Skilled in streamlining operations for productivity and efficiency
• Bilingualism is an asset, not essential
• Data-driven mindset with a knack for spotting improvements
• Problem-solver with a focus on process optimization
• Clear communicator across all organizational levels
• Capable of juggling multiple projects and priorities
• Familiar with Lean, Six Sigma, BPM or similar frameworks
• Confident using operational tools and tech
• Proven team leader who inspires results

Summary
If you are interested in this position, then we would love to hear from you!

You can apply either by:

1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to katisha.gilbert@randstad.ca and add subject: "Manager, Business Support"

Only those selected for interviews will be contacted.

Thank you for your interest in this position!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.