We're looking for a strong leader to head our business support function, someone who can drive operational efficiency by managing administrative teams and optimizing internal processes. In this role, you’ll be responsible for streamlining day-to-day support activities, shaping policy, and ensuring that workflows run like clockwork. Your focus will be on building a high-performing support team, boosting productivity, and identifying ways to cut costs without compromising quality. Think of it as running the engine room that keeps our organization moving forward.
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Do not miss out on pursuing this amazing full time permanent opportunity with one of the Best Workplaces in Canada for Financial Services & Insurance!
If interested please apply below:
Advantages
- Working at one of the Top 50 Best Workplaces™ in Canada
- Location: Oakville
- 3 Weeks' Vacation
- Bonuses
- Hybrid arrangement 3 days in office / 2 days from home!!!
- Monday- Friday (8:30 am-5:00 pm)
- Salary: $90,000+ / year!!!!
- Great working environment with a reputable organization!!!
Responsibilities
- Spot inefficiencies and streamline existing admin processes
- Design and roll out new workflows that align with business goals
- Oversee task flow to keep admin operations running smoothly
- Document procedures and train teams for consistency
- Monitor KPIs to track performance and highlight improvement areas
- Partner with teams across the org to ensure processes meet their needs
- Continuously drive process improvements to boost efficiency
Qualifications
• 10+ years in the industry or 5+ years leading operations
• Degree in business or similar is a plus
• Solid grasp of corporate customer base and needs
• Strong ops knowledge and awareness of industry standards
• Experienced in people management and customer service practices
• Skilled in streamlining operations for productivity and efficiency
• Bilingualism is an asset, not essential
• Data-driven mindset with a knack for spotting improvements
• Problem-solver with a focus on process optimization
• Clear communicator across all organizational levels
• Capable of juggling multiple projects and priorities
• Familiar with Lean, Six Sigma, BPM or similar frameworks
• Confident using operational tools and tech
• Proven team leader who inspires results
Summary
If you are interested in this position, then we would love to hear from you!
You can apply either by:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to katisha.gilbert@randstad.ca and add subject: "Manager, Business Support"
Only those selected for interviews will be contacted.
Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
We're looking for a strong leader to head our business support function, someone who can drive operational efficiency by managing administrative teams and optimizing internal processes. In this role, you’ll be responsible for streamlining day-to-day support activities, shaping policy, and ensuring that workflows run like clockwork. Your focus will be on building a high-performing support team, boosting productivity, and identifying ways to cut costs without compromising quality. Think of it as running the engine room that keeps our organization moving forward.
Do not miss out on pursuing this amazing full time permanent opportunity with one of the Best Workplaces in Canada for Financial Services & Insurance!
If interested please apply below:
Advantages
- Working at one of the Top 50 Best Workplaces™ in Canada
- Location: Oakville
- 3 Weeks' Vacation
- Bonuses
- Hybrid arrangement 3 days in office / 2 days from home!!!
- Monday- Friday (8:30 am-5:00 pm)
- Salary: $90,000+ / year!!!!
- Great working environment with a reputable organization!!!
Responsibilities
- Spot inefficiencies and streamline existing admin processes
...
- Design and roll out new workflows that align with business goals
- Oversee task flow to keep admin operations running smoothly
- Document procedures and train teams for consistency
- Monitor KPIs to track performance and highlight improvement areas
- Partner with teams across the org to ensure processes meet their needs
- Continuously drive process improvements to boost efficiency
Qualifications
• 10+ years in the industry or 5+ years leading operations
• Degree in business or similar is a plus
• Solid grasp of corporate customer base and needs
• Strong ops knowledge and awareness of industry standards
• Experienced in people management and customer service practices
• Skilled in streamlining operations for productivity and efficiency
• Bilingualism is an asset, not essential
• Data-driven mindset with a knack for spotting improvements
• Problem-solver with a focus on process optimization
• Clear communicator across all organizational levels
• Capable of juggling multiple projects and priorities
• Familiar with Lean, Six Sigma, BPM or similar frameworks
• Confident using operational tools and tech
• Proven team leader who inspires results
Summary
If you are interested in this position, then we would love to hear from you!
You can apply either by:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to katisha.gilbert@randstad.ca and add subject: "Manager, Business Support"
Only those selected for interviews will be contacted.
Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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