Join our client’s team as a Business Analyst, where you’ll collaborate with stakeholders to identify goals, analyze data, and improve processes. Your role will include crafting business cases, writing user stories, updating workflows, and supporting process implementations. Ideal candidates have a degree in business administration or a related field, proficiency with tools like Microsoft Visio, Atlassian Jira, and ServiceNow ITSM, and strong communication skills. CBAP certification, Design Thinking knowledge, and Value Stream Mapping experience are a plus. If you excel in dynamic environments and can deliver impactful results, apply today!
...
*** 36 month contract position ***
*** Candidates must be eligible for Reliability level security clearance (5+ years in Canada) ***
*** Hybrid (candidates must work on-site in Ottawa 2 days a week or 8 days a month)
*** Full-Time (37.5 hours per week) ***
Advantages
Solve complex challenges and drive impactful improvements.
Collaborate in a dynamic, innovative team environment.
Responsibilities
The Consultant will be responsible for providing the following Services:
•Interact with internal stakeholders and subject matter experts to identify goals, best practices, and other active methods for gathering and analyzing their data to identify process performance areas
•Identify and establish the scope and parameters of requirements analysis to define impact, outcome criteria, and metrics
•Prepare storytelling narratives in activities such as developing a business case, building requirements, writing user stories and use cases.
•Assist with the implementation of revised company processes and workflows.
•Assist in the design and/or update of workflow and process strategies to improve business performance and monitor the efficacy of the new and updated workflows
•Assist with creating and presenting process reports for client approval, while overseeing the implementation of revised processes and workflows
•Assist with the development of test plans and scripts
•Other related activities and deliverables, as required
Qualifications
Required Qualifications & Skills:
•University degree or college diploma in business administration or a related field
•Demonstrated analytical experience with Microsoft’s suite of tools including o Visio, Excel, PowerPoint and Word
•Proficient in the use of Atlassian Jira
•Proficient in the use of ServiceNow ITSM modules and reporting
•Agile and innovative individual, who can thrive in an environment of change and ambiguity
•Demonstrated client-facing expertise and proven analytical background
•Demonstrated ability to work autonomously, self-prioritizing, switching between multiple tasks as required, to deliver high-priority items quickly
•Demonstrated ability to communicate at all levels of an organization, along with the ability to write user guides, manuals, and technical knowledge articles
Additional Qualifications:
•Demonstrated ability to organize effectively
•International Institute of Business Analysis (IIBA), Certified Business Analysis Professional (CBAP) designation
•Demonstrated experience with Value Stream mapping
•Demonstrated knowledge of Design Thinking processes
Summary
If you're qualified and interested please submit your resume and one of our experienced Recruiters would be happy to give you a call. Thank you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Join our client’s team as a Business Analyst, where you’ll collaborate with stakeholders to identify goals, analyze data, and improve processes. Your role will include crafting business cases, writing user stories, updating workflows, and supporting process implementations. Ideal candidates have a degree in business administration or a related field, proficiency with tools like Microsoft Visio, Atlassian Jira, and ServiceNow ITSM, and strong communication skills. CBAP certification, Design Thinking knowledge, and Value Stream Mapping experience are a plus. If you excel in dynamic environments and can deliver impactful results, apply today!
*** 36 month contract position ***
*** Candidates must be eligible for Reliability level security clearance (5+ years in Canada) ***
*** Hybrid (candidates must work on-site in Ottawa 2 days a week or 8 days a month)
*** Full-Time (37.5 hours per week) ***
Advantages
Solve complex challenges and drive impactful improvements.
Collaborate in a dynamic, innovative team environment.
Responsibilities
The Consultant will be responsible for providing the following Services:
...
•Interact with internal stakeholders and subject matter experts to identify goals, best practices, and other active methods for gathering and analyzing their data to identify process performance areas
•Identify and establish the scope and parameters of requirements analysis to define impact, outcome criteria, and metrics
•Prepare storytelling narratives in activities such as developing a business case, building requirements, writing user stories and use cases.
•Assist with the implementation of revised company processes and workflows.
•Assist in the design and/or update of workflow and process strategies to improve business performance and monitor the efficacy of the new and updated workflows
•Assist with creating and presenting process reports for client approval, while overseeing the implementation of revised processes and workflows
•Assist with the development of test plans and scripts
•Other related activities and deliverables, as required
Qualifications
Required Qualifications & Skills:
•University degree or college diploma in business administration or a related field
•Demonstrated analytical experience with Microsoft’s suite of tools including o Visio, Excel, PowerPoint and Word
•Proficient in the use of Atlassian Jira
•Proficient in the use of ServiceNow ITSM modules and reporting
•Agile and innovative individual, who can thrive in an environment of change and ambiguity
•Demonstrated client-facing expertise and proven analytical background
•Demonstrated ability to work autonomously, self-prioritizing, switching between multiple tasks as required, to deliver high-priority items quickly
•Demonstrated ability to communicate at all levels of an organization, along with the ability to write user guides, manuals, and technical knowledge articles
Additional Qualifications:
•Demonstrated ability to organize effectively
•International Institute of Business Analysis (IIBA), Certified Business Analysis Professional (CBAP) designation
•Demonstrated experience with Value Stream mapping
•Demonstrated knowledge of Design Thinking processes
Summary
If you're qualified and interested please submit your resume and one of our experienced Recruiters would be happy to give you a call. Thank you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
