We are seeking a highly experienced Senior Business Analyst to support a major digital health modernization initiative in New Brunswick. This project is entering its third phase, focused on transitioning a legacy system to a Salesforce-based solution for a provincial health program that provides support for individuals managing Type 1 diabetes. This role will involve extensive engagement with stakeholders, process documentation, and system solutioning in collaboration with clinical and non-clinical partners. The successful candidate will play a key role in shaping workflows, requirements, and architecture documentation to ensure a seamless transformation of services.
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Advantages
Work on a meaningful project supporting public health outcomes across the province
Collaborate with diverse stakeholders including clinical experts, government representatives, and digital health professionals
Contribute to the transition from legacy systems to a modern Salesforce-based platform
Opportunity to apply business analysis expertise in a high-impact digital transformation
Work onsite in a collaborative, government-led environment with direct influence on solution delivery
Responsibilities
Facilitate stakeholder engagement sessions and produce supporting materials (presentations, agendas, minutes)
Document current and future workflows, business processes, SOPs, and training content
Gather and validate business requirements, write user stories, gap analyses, and functional designs
Support the development of a high-level solution architecture and governance structure
Collaborate with SMEs and stakeholders to align business needs with system capabilities
Assist in training delivery and create end-user reference materials and tools
Qualifications
Mandatory Experience:
Bachelor’s degree in Computer Science, Business Administration, or related field (or equivalent experience)
8+ years experience in a senior business analyst role including requirements elicitation and workshop facilitation
4+ years experience gathering clinical and non-clinical requirements in the Canadian digital health space
10+ yers experience in Information Management/Information Technology (IM/IT)
2+ years experience working on projects delivering solutions on the Salesforce platform
Must be available immediately to work onsite in Fredericton, NB
Maximum of 2 vendor submissions per opportunity
Summary
If you're an experienced Business Analyst ready to contribute to the future of digital health in New Brunswick, we want to hear from you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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We are seeking a highly experienced Senior Business Analyst to support a major digital health modernization initiative in New Brunswick. This project is entering its third phase, focused on transitioning a legacy system to a Salesforce-based solution for a provincial health program that provides support for individuals managing Type 1 diabetes. This role will involve extensive engagement with stakeholders, process documentation, and system solutioning in collaboration with clinical and non-clinical partners. The successful candidate will play a key role in shaping workflows, requirements, and architecture documentation to ensure a seamless transformation of services.
Advantages
Work on a meaningful project supporting public health outcomes across the province
Collaborate with diverse stakeholders including clinical experts, government representatives, and digital health professionals
Contribute to the transition from legacy systems to a modern Salesforce-based platform
Opportunity to apply business analysis expertise in a high-impact digital transformation
Work onsite in a collaborative, government-led environment with direct influence on solution delivery
...
Responsibilities
Facilitate stakeholder engagement sessions and produce supporting materials (presentations, agendas, minutes)
Document current and future workflows, business processes, SOPs, and training content
Gather and validate business requirements, write user stories, gap analyses, and functional designs
Support the development of a high-level solution architecture and governance structure
Collaborate with SMEs and stakeholders to align business needs with system capabilities
Assist in training delivery and create end-user reference materials and tools
Qualifications
Mandatory Experience:
Bachelor’s degree in Computer Science, Business Administration, or related field (or equivalent experience)
8+ years experience in a senior business analyst role including requirements elicitation and workshop facilitation
4+ years experience gathering clinical and non-clinical requirements in the Canadian digital health space
10+ yers experience in Information Management/Information Technology (IM/IT)
2+ years experience working on projects delivering solutions on the Salesforce platform
Must be available immediately to work onsite in Fredericton, NB
Maximum of 2 vendor submissions per opportunity
Summary
If you're an experienced Business Analyst ready to contribute to the future of digital health in New Brunswick, we want to hear from you.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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