Business Analyst - intermediate role

Advantages
•High-Value Project: Contribute to a significant digital transformation initiative, collaborating with vendors, technical teams, and the animal care services business group.
•Diverse Stakeholder Engagement: Work closely with faculty members, researchers, and cross-functional teams, enhancing collaboration and communication skills.
•Hybrid Work Environment: Balance on-site sessions for workshops with remote flexibility, adapting to the project’s evolving phases.
•Extensive Learning: Dive into enterprise-level system integrations, role-based access, higher education domain knowledge, and data migration processes.
•Professional Growth: Refine skills in process flow documentation, agile/hybrid methodologies, vendor product configuration, and multi-system integration.


Responsibilities
•Gather, analyze, and document workflow needs, end-user requirements, and system functionalities, producing clear and precise technical artifacts.
•Lead or participate in design sessions, capturing use cases and ensuring alignment with identified objectives.
•Collaborate with the vendor’s resource to understand capabilities, define configuration requirements, and plan data migration from existing systems.
•Develop and maintain process flow illustrations, integration design documents, and data migration strategies.
•Conduct workshops, interviews, and 1-on-1 meetings with the Animal Care Services team and other relevant stakeholders, summarizing findings to inform solution design.
•Manage documentation review cycles, leading the feedback process for business unit approval.
•Contribute to or refine backlog items and user stories in agile/hybrid frameworks, ensuring tasks align with established timelines and priorities.
•Provide progress updates to the Project Manager, track potential risks, and propose mitigations in line with project milestones


Qualifications
•Experience implementing COTS enterprise applications and working in higher education or similar contexts.
•Strong process flow documentation, data mapping, and system configuration learning capabilities.
•Demonstrated background in agile/hybrid delivery, leading workshops, and managing structured documentation for functional/business requirements.
•Skill in data migration planning, documentation, and execution for system-to-system integrations.
•Familiarity with Azure DevOps, knowledge of the research administration lifecycle, or experience coordinating system-to-system integrations involving ERP.
•Lean certification (green/black) or experience working with complex stakeholder groups, including faculty or research staff.


Summary
This Business Analyst role offers the opportunity to implement a configurable AUP system, collaborating with a vendor’s technical team, driving workshops, and documenting data migration. By combining agile/hybrid delivery approaches, meticulous workflow mapping, and multi-stakeholder facilitation, you will ensure a smooth, high-quality COTS solution rollout that meets the evolving needs of the animal care services environment.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.