Bilingual Dispatch - Administrator

We are currently hiring a Bilingual Dispatch Administrator for a well known company in Georgetown. This role will provide administrative support to the service team, including preparing documents, dispatching technicians and generating invoices.. The ideal candidate will have strong communication skills, customer service experience and the ability to work well as part of a team. Great attention to detail and knowledge of ERP and CRM is an asset.

If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Advantages
- $26 - $30/hr based on experience
- Monday to Friday 8am - 4:30pm
- 6 month contract with the opportunity to become permanent
- 4% Vacation Pay
- Opportunity to develop with a growing company


Responsibilities
- Prepare paperwork and complete documentation with detail and accuracy
- Open and update service cases in ERP System
- Data entry, to update contract and case files
- Make travel arrangement
- Verify timesheets and expenses
- Process invoices and customer payments
- Basic trouble shooting on client calls, to determine who to dispatch
- Assist with implementation of new service software and transferring data
- Prioritize service calls basked on contracted turn around time
- General admin duties: filling, ordering supplies, deliveries
- Other administrative tasks as required

Qualifications
- French Bilingual written and verbal
- 1 - 2 years of relevant experience
- Strong attention to detail with a high degree of accuracy
- Knowledge of ERP (NetSuite is an asset)
- Experience with CRM and Microsoft Office
- Strong communication skills both written and verbal
- Ability to multitask and work as part of a team

Summary
If you see yourself in this role and want to learn more about this opportunity then please apply to this job posting and reach out directly to patricia.van@randstad.ca with your most updated resume, the job posting’s reference number, and a brief synopsis of why you feel you would be a great fit for the role.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.