Are you bilingual in French and English? Do you love helping people and solving problems? Are you looking for a meaningful career where you can make a difference every day?
If so, we have the perfect opportunity for you!
...
We’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging times.
Salary: $20.50/hour
Schedule: Monday to Friday, available between 8:00 AM - 8:00 PM
Training Hours: 8:00 AM - 4:00 PM for the first month
Contract Type: Full-time, temporary with potential for permanency
Location: West Downtown Ottawa. Easily accessible by public transit (paid parking available)
Advantages
Why You'll Love This Job
$20.50/hour pay rate
Work Monday to Friday (no weekends!)
Shifts between 8 AM and 8 PM—no late nights
Easily accessible location by public transit (paid parking available)
A friendly, team-oriented environment
Amazing restaurants and cafés nearby
Opportunity to grow, learn, and possibly transition to a permanent role
Responsibilities
What You'll Do
Be the first point of contact for clients, offering calm and supportive assistance
Answer calls, emails, chats, and video calls
Provide helpful advice and solutions based on company policies
Ensure every customer feels heard and valued
Keep accurate records using CRM tools
Qualifications
What We're Looking For
Fluent in French and English (this is a must!)
Call center or customer service experience is a big plus
Strong communication skills and a knack for problem-solving
Ability to multitask and manage your time effectively
Must be eligible to obtain government security clearance (reliability status)
Summary
How to Apply
Applying is easy! Just email your resume to arshdeep.dhillon@randstad.ca and karen.leiton@randstad.ca with the subject line “Customer Service Representative - Relocation” or apply directly at www.randstad.ca.
Let’s celebrate your next career move!
This is more than just a job—it’s an opportunity to grow, help others, and be part of an amazing team.
We encourage everyone, especially women, Indigenous persons, people with disabilities, and visible minorities, to apply. If you need accommodations during the hiring process, just let us know, and we’ll be happy to help!
Bilingual Customer Service Representative
Location: West Downtown Ottawa
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you bilingual in French and English? Do you love helping people and solving problems? Are you looking for a meaningful career where you can make a difference every day?
If so, we have the perfect opportunity for you!
We’re hiring Bilingual Contact Centre Agents for a government-adjacent organization in the heart of Ottawa. You’ll support customers over the phone, email, chat, and even video calls, providing guidance and solutions during challenging times.
Salary: $20.50/hour
Schedule: Monday to Friday, available between 8:00 AM - 8:00 PM
Training Hours: 8:00 AM - 4:00 PM for the first month
Contract Type: Full-time, temporary with potential for permanency
Location: West Downtown Ottawa. Easily accessible by public transit (paid parking available)
Advantages
Why You'll Love This Job
$20.50/hour pay rate
Work Monday to Friday (no weekends!)
Shifts between 8 AM and 8 PM—no late nights
Easily accessible location by public transit (paid parking available)
A friendly, team-oriented environment
Amazing restaurants and cafés nearby
Opportunity to grow, learn, and possibly transition to a permanent role
...
Responsibilities
What You'll Do
Be the first point of contact for clients, offering calm and supportive assistance
Answer calls, emails, chats, and video calls
Provide helpful advice and solutions based on company policies
Ensure every customer feels heard and valued
Keep accurate records using CRM tools
Qualifications
What We're Looking For
Fluent in French and English (this is a must!)
Call center or customer service experience is a big plus
Strong communication skills and a knack for problem-solving
Ability to multitask and manage your time effectively
Must be eligible to obtain government security clearance (reliability status)
Summary
How to Apply
Applying is easy! Just email your resume to arshdeep.dhillon@randstad.ca and karen.leiton@randstad.ca with the subject line “Customer Service Representative - Relocation” or apply directly at www.randstad.ca.
Let’s celebrate your next career move!
This is more than just a job—it’s an opportunity to grow, help others, and be part of an amazing team.
We encourage everyone, especially women, Indigenous persons, people with disabilities, and visible minorities, to apply. If you need accommodations during the hiring process, just let us know, and we’ll be happy to help!
Bilingual Customer Service Representative
Location: West Downtown Ottawa
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
