Do you want to grow your customer service skills while making a meaningful impact each day?
Are you interested in assisting people with their moving needs and working in a company closely aligned with the government?
If so, this opportunity could be perfect for you!
...
We are currently hiring Bilingual Contact Centre Agents to join our team in Ottawa, just west of downtown. In this role, you'll provide top-tier customer service to clients over the phone and via email, ensuring their needs are handled with care and professionalism.
Our Ottawa office offers a fantastic work environment, and we're confident you'll love being a part of our team!
Advantages
-$20.50 / hour
-Monday-Friday, weekends off!
-Hours of work between 8am-8pm
-Accessible by public transit
-Team oriented environment
-Possibility of permanency
-Opportunity for growth and development
Responsibilities
respond to inbound calls, emails, chats and video calls
First point of contact for clients in stressful situations
Effectively handle customer inquiries and issues
Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decision
Qualifications
-Bilingual French and English is mandatory
-Some call center experience
-Familiar with CRM systems
-Strong phone and verbal communication skills
-Customer focused
-Ability to multitask, set priorities and manage time effectively
-Must be eligible to obtain a government security clearance (reliability)
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to melissa.bertrand@randstad.ca and add subject: Bilingual Customer Service Representative, Ottawa
Only those selected for interviews will be contacted.
Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you want to grow your customer service skills while making a meaningful impact each day?
Are you interested in assisting people with their moving needs and working in a company closely aligned with the government?
If so, this opportunity could be perfect for you!
We are currently hiring Bilingual Contact Centre Agents to join our team in Ottawa, just west of downtown. In this role, you'll provide top-tier customer service to clients over the phone and via email, ensuring their needs are handled with care and professionalism.
Our Ottawa office offers a fantastic work environment, and we're confident you'll love being a part of our team!
Advantages
-$20.50 / hour
-Monday-Friday, weekends off!
-Hours of work between 8am-8pm
-Accessible by public transit
-Team oriented environment
-Possibility of permanency
-Opportunity for growth and development
Responsibilities
respond to inbound calls, emails, chats and video calls
First point of contact for clients in stressful situations
Effectively handle customer inquiries and issues
...
Take ownership for effectively handling customer issues and inquiries while ensuring customer satisfaction is at the core of every decision
Qualifications
-Bilingual French and English is mandatory
-Some call center experience
-Familiar with CRM systems
-Strong phone and verbal communication skills
-Customer focused
-Ability to multitask, set priorities and manage time effectively
-Must be eligible to obtain a government security clearance (reliability)
Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Apply directly to this posting
2) Directly on www.randstad.ca
3) Send your resume to melissa.bertrand@randstad.ca and add subject: Bilingual Customer Service Representative, Ottawa
Only those selected for interviews will be contacted.
Thank you for your interest in this position!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more