Are you passionate about delivering exceptional service while building strong client relationships? 🌟 Are you looking to join a company that values your people skills, your drive for success, and your bilingual abilities?
We are looking for a dynamic Client Care & Sales Specialist to join a thriving team in Montréal! If you excel at connecting with customers, finding solutions, and achieving targets, this opportunity is for you. 🚀
...
Advantages
âś” Competitive annual salary, based on experience
âś” Strong bonus structure tied to performance
âś” Full group benefits
âś” Flexible work hours (day shifts)
âś” Accessible office location with free parking or near public transit
âś” A supportive team culture that fosters growth, development, and internal mobility
âś” Ongoing training and leadership development programs
âś” Modern, collaborative work environment
Responsibilities
🎯 Build and maintain strong client relationships through professional communication and personalized service
🎯 Identify client needs and offer tailored solutions to drive satisfaction and loyalty
🎯 Manage incoming inquiries and outbound follow-ups in a timely, courteous, and efficient manner
🎯 Support the sales team by preparing quotes, processing orders, and ensuring seamless after-sales service
🎯 Collaborate with internal teams (sales, logistics, operations) to guarantee client success
🎯 Accurately maintain client records, update CRM tools, and monitor KPIs and service levels
🎯 Identify upselling or cross-selling opportunities based on client needs and business goals
🎯 Proactively problem-solve and handle client escalations with a positive, solution-oriented approach
🎯 Contribute to a vibrant, team-first workplace culture!
Qualifications
🔹 Bilingualism (French & English) — both spoken and written is mandatory
🔹 Minimum 3 years of experience in customer service, retail sales, or client-facing roles
🔹 Experience in a high-volume environment (retail, call center, or inside sales) is an asset
🔹 Strong communication skills, both verbal and written
🔹 Ability to multitask, prioritize, and manage time effectively
🔹 A client-first attitude with problem-solving skills
🔹 Proficiency with Microsoft Office and CRM systems
🔹 Positive attitude, resilience, and a true team spirit!
Summary
This is your chance to join a growing team where your client-focused approach will truly make a difference. 🌟 Bilingualism, professionalism, and a passion for customer care are the keys to success in this role. If you're ready to take your customer service career to the next level — we want to hear from you!
👉 Apply today and let's grow together!
Must be located in the Montreal or Great Montreal area.
Please submit your resume and a brief introduction via this posting or send your details directly to shawn.alexander@randstad.ca. We look forward to meeting you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Are you passionate about delivering exceptional service while building strong client relationships? 🌟 Are you looking to join a company that values your people skills, your drive for success, and your bilingual abilities?
We are looking for a dynamic Client Care & Sales Specialist to join a thriving team in Montréal! If you excel at connecting with customers, finding solutions, and achieving targets, this opportunity is for you. 🚀
Advantages
âś” Competitive annual salary, based on experience
âś” Strong bonus structure tied to performance
âś” Full group benefits
âś” Flexible work hours (day shifts)
âś” Accessible office location with free parking or near public transit
âś” A supportive team culture that fosters growth, development, and internal mobility
âś” Ongoing training and leadership development programs
âś” Modern, collaborative work environment
Responsibilities
🎯 Build and maintain strong client relationships through professional communication and personalized service
🎯 Identify client needs and offer tailored solutions to drive satisfaction and loyalty
🎯 Manage incoming inquiries and outbound follow-ups in a timely, courteous, and efficient manner
...
🎯 Support the sales team by preparing quotes, processing orders, and ensuring seamless after-sales service
🎯 Collaborate with internal teams (sales, logistics, operations) to guarantee client success
🎯 Accurately maintain client records, update CRM tools, and monitor KPIs and service levels
🎯 Identify upselling or cross-selling opportunities based on client needs and business goals
🎯 Proactively problem-solve and handle client escalations with a positive, solution-oriented approach
🎯 Contribute to a vibrant, team-first workplace culture!
Qualifications
🔹 Bilingualism (French & English) — both spoken and written is mandatory
🔹 Minimum 3 years of experience in customer service, retail sales, or client-facing roles
🔹 Experience in a high-volume environment (retail, call center, or inside sales) is an asset
🔹 Strong communication skills, both verbal and written
🔹 Ability to multitask, prioritize, and manage time effectively
🔹 A client-first attitude with problem-solving skills
🔹 Proficiency with Microsoft Office and CRM systems
🔹 Positive attitude, resilience, and a true team spirit!
Summary
This is your chance to join a growing team where your client-focused approach will truly make a difference. 🌟 Bilingualism, professionalism, and a passion for customer care are the keys to success in this role. If you're ready to take your customer service career to the next level — we want to hear from you!
👉 Apply today and let's grow together!
Must be located in the Montreal or Great Montreal area.
Please submit your resume and a brief introduction via this posting or send your details directly to shawn.alexander@randstad.ca. We look forward to meeting you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
