Are you passionate about customer service and the automotive industry? We are seeking a Bilingual (English & French) Claims Representative to join a dynamic team in a permanent, full-time role. This opportunity offers long-term stability, competitive pay, performance bonuses, and the flexibility to work remotely after training. If you're looking for growth in a fast-paced environment, this role is for you!
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Salary: $21/hour (approx. $43,680 annually) + Performance-based bonus up to $450 quarterly
Employment Type: Permanent, Full-Time
Working Hours: Monday to Friday, 7:00 AM–9:00 PM & Saturdays, 8:00 AM–5:00 PM (37.5 hours/week)
Work Availability: Must be available during all operating hours
Training: 12 days in-person training at the Laval office (equipment provided)
Start Date: April 22, 2025
Advantages
Permanent, full-time opportunity with a flexible hybrid work schedule
Competitive salary with a performance-based bonus of up to $450 quarterly
Remote work after training, with occasional in-office meetings
Comprehensive benefits package
All equipment provided for remote work (Laptop, headset, monitors, and connection box)
Supportive, high-performing team environment
Break room with microwave and refrigerator, free parking (when required to go to office occasionally)
Casual dress code
Career development in the automotive and insurance sectors
Responsibilities
Handle inbound calls related to automotive glass claims (windshield, side, and rear glass replacement)
Manage claims processing using internal systems and partner portals
Provide exceptional customer service by assessing client needs and offering timely solutions
Ensure accurate data entry and documentation for insurance claims
Communicate effectively with insurance companies, fleet partners, and internal teams
Maintain professionalism and empathy in all customer interactions
Qualifications
Bilingual (French & English): Strong communication skills in both languages as you will be handling calls from clients across Canada
Location: Must reside in the Greater Montreal area and be available for onsite training and occasional meetings in Laval
Experience: 2+ years in customer service (call center or claims experience is an asset)
Tech-Savvy: Comfortable working with multiple platforms and internal systems
Personal Traits: Excellent communication, problem-solving, and organizational skills
Stable Work History: No history of frequent job changes or instability in past roles
Availability: Must be able to work full-time and be available across all operating hours (including occasional Saturdays)
Summary
If you are a bilingual customer service professional with an interest in the automotive industry and are looking for a stable, permanent opportunity with benefits, we’d love to hear from you!
To apply, send your updated resume to:
Jessica Yel Ozbek – jessica.yelozbek@randstad.ca
Tahina Renord - tahina.renord@randstad.ca
Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details. We’d be pleased to meet them!
Job Title: Bilingual Claims Representative - Automotive
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Are you passionate about customer service and the automotive industry? We are seeking a Bilingual (English & French) Claims Representative to join a dynamic team in a permanent, full-time role. This opportunity offers long-term stability, competitive pay, performance bonuses, and the flexibility to work remotely after training. If you're looking for growth in a fast-paced environment, this role is for you!
Salary: $21/hour (approx. $43,680 annually) + Performance-based bonus up to $450 quarterly
Employment Type: Permanent, Full-Time
Working Hours: Monday to Friday, 7:00 AM–9:00 PM & Saturdays, 8:00 AM–5:00 PM (37.5 hours/week)
Work Availability: Must be available during all operating hours
Training: 12 days in-person training at the Laval office (equipment provided)
Start Date: April 22, 2025
Advantages
Permanent, full-time opportunity with a flexible hybrid work schedule
Competitive salary with a performance-based bonus of up to $450 quarterly
Remote work after training, with occasional in-office meetings
Comprehensive benefits package
All equipment provided for remote work (Laptop, headset, monitors, and connection box)
...
Supportive, high-performing team environment
Break room with microwave and refrigerator, free parking (when required to go to office occasionally)
Casual dress code
Career development in the automotive and insurance sectors
Responsibilities
Handle inbound calls related to automotive glass claims (windshield, side, and rear glass replacement)
Manage claims processing using internal systems and partner portals
Provide exceptional customer service by assessing client needs and offering timely solutions
Ensure accurate data entry and documentation for insurance claims
Communicate effectively with insurance companies, fleet partners, and internal teams
Maintain professionalism and empathy in all customer interactions
Qualifications
Bilingual (French & English): Strong communication skills in both languages as you will be handling calls from clients across Canada
Location: Must reside in the Greater Montreal area and be available for onsite training and occasional meetings in Laval
Experience: 2+ years in customer service (call center or claims experience is an asset)
Tech-Savvy: Comfortable working with multiple platforms and internal systems
Personal Traits: Excellent communication, problem-solving, and organizational skills
Stable Work History: No history of frequent job changes or instability in past roles
Availability: Must be able to work full-time and be available across all operating hours (including occasional Saturdays)
Summary
If you are a bilingual customer service professional with an interest in the automotive industry and are looking for a stable, permanent opportunity with benefits, we’d love to hear from you!
To apply, send your updated resume to:
Jessica Yel Ozbek – jessica.yelozbek@randstad.ca
Tahina Renord - tahina.renord@randstad.ca
Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details. We’d be pleased to meet them!
Job Title: Bilingual Claims Representative - Automotive
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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