The UX Designer will lead the user experience efforts across all delivery phases—Discovery, Alpha, Beta, and Live—for the Oversize/Overweight System Replacement project. The role demands a deep understanding of mobile-first and responsive design principles, expertise in UX best practices, and the ability to design, test, and iterate user-centered digital solutions. From early user research and clickable prototypes to usability testing and continuous improvement post-launch, this role is responsible for shaping a seamless and accessible user experience. The designer will also support product visioning, roadmap creation, stakeholder communication, and agile team collaboration.
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Advantages
•Direct involvement in full UX lifecycle from Discovery to Live
•Use of modern UX tools like Sketch, Figma, InVision, and Zeplin
•Opportunities to lead user research, usability testing, and accessibility evaluations
•Work with an agile, cross-functional team of designers, developers, and product owners
•Contribute to high-impact government service transformation
•Apply industry best practices in mobile-first and responsive design
Responsibilities
•Conduct and document user research, including interviews, scripts, and findings reports
•Facilitate collaborative workshops such as sketching sessions and design sprints
•Design prototypes and validate them with usability testing
•Create and update UX artifacts: personas, storyboards, journey maps, service blueprints
•Lead user story creation and design iteration in agile sprints
•Conduct accessibility compliance testing and analyze user behavior metrics
•Communicate design concepts clearly to technical and business stakeholders
•Support development teams through design handoff and backlog grooming
•Measure product KPIs and continuously improve live systems
Qualifications
•3+ years of experience in UX design using user-centered and agile methodologies
•Proven expertise in responsive and mobile-first design best practices
•Proficiency with tools like Axure, Figma, Sketch, Adobe Creative Cloud, InVision, Zeplin
•Experience in HTML5, CSS3, and JavaScript frameworks (React, Angular, NodeJS) is a plus
•Degree/diploma in Graphic Design; certifications in HCI, usability, or UX a strong asset
•Strong communication, collaboration, and problem-solving abilities
•Experience in Discovery, Alpha, Beta, and Live phases of product lifecycle
•Demonstrated ability to produce UX deliverables aligned with agile processes
Summary
This UX Designer role is a hands-on opportunity to influence every stage of a high-impact digital service through thoughtful, research-backed, user-centered design. From early discovery to post-launch iteration, the position combines creativity, collaboration, and technical skill to deliver accessible and effective solutions.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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The UX Designer will lead the user experience efforts across all delivery phases—Discovery, Alpha, Beta, and Live—for the Oversize/Overweight System Replacement project. The role demands a deep understanding of mobile-first and responsive design principles, expertise in UX best practices, and the ability to design, test, and iterate user-centered digital solutions. From early user research and clickable prototypes to usability testing and continuous improvement post-launch, this role is responsible for shaping a seamless and accessible user experience. The designer will also support product visioning, roadmap creation, stakeholder communication, and agile team collaboration.
Advantages
•Direct involvement in full UX lifecycle from Discovery to Live
•Use of modern UX tools like Sketch, Figma, InVision, and Zeplin
•Opportunities to lead user research, usability testing, and accessibility evaluations
•Work with an agile, cross-functional team of designers, developers, and product owners
•Contribute to high-impact government service transformation
•Apply industry best practices in mobile-first and responsive design
Responsibilities
...
•Conduct and document user research, including interviews, scripts, and findings reports
•Facilitate collaborative workshops such as sketching sessions and design sprints
•Design prototypes and validate them with usability testing
•Create and update UX artifacts: personas, storyboards, journey maps, service blueprints
•Lead user story creation and design iteration in agile sprints
•Conduct accessibility compliance testing and analyze user behavior metrics
•Communicate design concepts clearly to technical and business stakeholders
•Support development teams through design handoff and backlog grooming
•Measure product KPIs and continuously improve live systems
Qualifications
•3+ years of experience in UX design using user-centered and agile methodologies
•Proven expertise in responsive and mobile-first design best practices
•Proficiency with tools like Axure, Figma, Sketch, Adobe Creative Cloud, InVision, Zeplin
•Experience in HTML5, CSS3, and JavaScript frameworks (React, Angular, NodeJS) is a plus
•Degree/diploma in Graphic Design; certifications in HCI, usability, or UX a strong asset
•Strong communication, collaboration, and problem-solving abilities
•Experience in Discovery, Alpha, Beta, and Live phases of product lifecycle
•Demonstrated ability to produce UX deliverables aligned with agile processes
Summary
This UX Designer role is a hands-on opportunity to influence every stage of a high-impact digital service through thoughtful, research-backed, user-centered design. From early discovery to post-launch iteration, the position combines creativity, collaboration, and technical skill to deliver accessible and effective solutions.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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