what is a program manager?
As a program manager, you are responsible for operations in a company and progress toward its goals. Unlike working on a specific project in the company, you oversee all activities to ensure they run smoothly. You manage complex operations and ensure the interconnected parts work together to keep the business growing.
The role of a program manager involves laying out strategies to achieve the organization's goals and managing the resources and people in the company. Hence, your job is to review production, create new projects and constantly develop new objectives to keep the business profitable.
Since you focus on the company's vision, you ensure all projects and activities contribute towards business success. You draw roadmaps with schedules and budgets and anticipate possible problems and complications. You collaborate with various teams within the organization to ensure their projects are successful. For instance, you avail the necessary resources to product and project managers to speed up the development of projects. With your bird's-eye view of all aspects of the company, you can provide strategic guidance.
As a program manager, you work for large organizations in a fast-paced industry dealing with interconnected projects. You have various statistical tools and techniques to assist with analysis and developing organizational goals.
Would working as a program manager suit your team-building and leadership skills? Then read on to find out what competencies and qualifications you need to thrive in a program manager role.
program manager rolesaverage program manager salary
According to Job Bank, the average salary of a program manager in Canada is $103,198 per year. The earnings depend on experience and qualifications. When you are new to the role, you start with a salary of $75,000 yearly. As you build your experience and qualifications, your earning potential increases. You can take home over $154,946 annually with extensive experience or additional certifications.
how to increase your salary as a program manager
Your earnings as a program manager depend on various factors, including experience and skills. Since it is a senior managerial position, you need added qualifications and experience. For instance, if you have additional certifications or years of experience, you are likely to earn more.
Working for large organizations increases your earnings since they have unlimited resources and can pay more for your expertise. Large companies also handle complex projects with vast budgets, increasing your earnings. In a small company, you earn less due to the limited resources available, and you also handle smaller projects. The types of projects also influence your earnings. For instance, non-technical projects require minimal expertise, unlike technical projects that need additional certifications or expertise.
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access our tooltypes of program managers
As a program manager, you can focus on serving internal and external teams or concentrate on the company's infrastructure and products.
- Internal program manager: your focus is on initiatives that improve the performance of the company's teams. For instance, you create programs that enhance productivity and performance, like introducing information technology (IT) resources.
- External program manager: you concentrate on projects that serve third-party partners and customers. Your job is to ensure business decisions don't have a negative impact on your clients. You also negotiate contracts and improve corporate social responsibility.
- Products and services program managers: as a program manager, you are involved in product planning and coordinating product delivery as per the schedule. You also identify bottlenecks and develop ways to improve efficiency.
working as a program manager
If you enjoy working on diverse projects, explore the duties and responsibilities of program managers.
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what does a program manager do?
Some of the daily tasks of a program manager include:
- Planning and designing a program: your role involves developing a company's program and identifying projects and activities involved in the program. You also proactively monitor and manage the program throughout its life cycle. That means you identify issues and initiate corrective action to resolve problems.
- Program governance: you define program controls, including processes, procedures and reporting involved in program governance. When creating the governance framework, ensuring it provides sufficient oversight to the management is crucial. Governance is the primary role of a program manager since it ensures the complexities of the projects don't derail the program and lead to losses.
- program leadership: as a leader, you motivate and inspire various teams within the organization. Your leadership role includes planning sessions, guiding project managers, communicating with multiple teams, and reviewing and approving project plans. Since you are the point person for program initiatives, you also liaise with the company's stakeholders.
- Managing budgets and expenses: financial costs are significant when overseeing multiple projects simultaneously. Your job is to create or approve budgets for various projects and monitor expenses. You also work with senior finance officers to ensure the program is on track. Sometimes, you conduct cost analyses and manage risks to avoid losses.
- Program execution: when you have a program plan, you execute it to help achieve the company's goals and meet the long-term strategy. The execution phase involves creating a roadmap for various phases of the program. You oversee procurement, training and risk management for all projects while tracking the performance of each project in comparison to the program's overall objectives.
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work environment of a program manager
As a program manager, your work environment is office-based, remote, home-based or hybrid. You spend many hours planning meetings and communicating with various stakeholders. You also liaise with project managers and monitor the progress of projects. While you spend most of the day indoors, your office is well-ventilated with good lighting and essential furniture for a senior-level manager. If you are a program manager for a company that deals in products, you visit the manufacturing section and other departments to ensure they remain on track with the company's goals. As a top-level manager, you dress professionally at all times.
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who are your colleagues?
Depending on the project you are working on, you are likely to work with project managers, mechanical engineers and project engineers. You also interact with production managers, operations managers and production supervisors. Other workers you'll likely interact with include finance managers and office managers.
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program manager work schedule
As a program manager, you work a full-time schedule with a regular office routine, typically from 9 am to 5 pm. Most times, your work takes up to 40 hours a week, but you sometimes attend meetings outside office hours or meet with clients for dinner or lunch. Part-time program manager positions are rare, but you can work on short-term contracts to complete a specific program. Your role also involves a lot of travelling to meet with clients or negotiate contracts.
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career opportunities as a program manager
Program management is a promising career with exciting growth opportunities. You mainly work in large companies with complex operations to ensure the projects run smoothly. You can work in the public sector and manage government programs, or you can work in the private sector and handle multiple projects that improve product development. Some program managers also work in non-profit organizations. You can improve your skills and become the director of program management or chief operations officer (COO).
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advantages of finding a job as a program manager through randstad
Working with Randstad offers you a range of benefits.
- Always a contact person you can fall back on and ask for help from
- Many training opportunities
- A range of jobs in your area
program manager skills and education
The educational requirements for becoming a program manager in Canada include:
- Degree: pursue a bachelor’s degree in project management or business to work as a program manager. You can work in diverse industries, but you'll need specialized skills to work on technical projects. For instance, if you want to work on engineering projects, you may need an engineering degree and a professional engineer's licence to practise.
- Certification and experience: aside from a bachelor's degree, certifications improve your chances of landing a role as a program manager. Consider pursuing a Project Management Professional (PMP) certification offered by (PMI). You can also complete a Program Management Professional (PgMP) or a Portfolio Management Professional certification course for senior roles. Aside from certifications, it's important to gain relevant working experience.
competencies and characteristics of program managers
Some of the soft skills of a program manager include:
- Resource management skills: as a program manager, you need exceptional skills in allocating and identifying resources to ensure projects work as planned. That means you should have contingency plans that address risks and costs. For instance, you need backup plans in case a contract falls through or the prices of materials increase at the beginning of a project.
- Negotiation skills: programs involve various moving parts, and you negotiate contracts with suppliers and work with project managers. As a program manager, negotiation skills help you sell ideas and influence others to work towards your goals.
- Analytical skills: you need analytical skills to collect and integrate data from various programs into your decision-making processes. Analytical skills also help you identify issues in the projects and find solutions.
- Leadership skills: as a program manager, you need leadership and project management skills to turn project plans into realities. You identify people's strengths and weaknesses and assign tasks appropriately with leadership skills. You also motivate and inspire team members throughout the programs.
FAQs about product manager jobs
Here, you will find the answers to the most frequently asked questions about the profession of a program manager.
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what are the responsibilities of a program manager?
As a program manager, you plan and develop initiatives to meet organizational goals. Your job is to ensure projects in various departments facilitate the achievement of organizational goals. You coordinate activities and motivate team members to work towards meeting their goals. You also provide clear instructions to project managers and ensure projects are on schedule.
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is a program manager above a project manager?
Program managers have additional managerial duties compared to project managers. A project manager oversees one project, while a program manager manages multiple projects concurrently to ensure they work towards organizational goals.
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what skills do you need for a program manager?
As a program manager, you rely on your leadership skills to motivate and coordinate team activities. You also require good proposal writing and budget planning skills. It also helps to have organization skills to delegate tasks and plan work activities.
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is program manager a good career?
Working as a program manager in Canada is a promising career with great career progression opportunities. After further developing your leadership skills, you can progress to senior managerial positions.
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what does a program manager do all day?
As a program manager, you spend most of the day in strategic planning sessions. You also budget and manage projects that depend on each other. Other duties include allocating tasks to team members and preparing reports.
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how do I find a job as a program manager?
Finding a job near you as a product manager is easy. Search our job offers. Have you found what you're looking for? Then submit your application using the ‘Apply’ button top right on the page. No jobs available right now? Send us your resume and we'll pass it on to a recruiter who will contact you if an opportunity opens up for you.
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