Job markets are constantly evolving with the rising inflation, and the cost of living crisis has further accelerated the pace. As organizations navigate these changes, they are also looking for talent with specific skill sets that will allow them to move forward. In this job market, talent must understand that planning for the future is essential for career development.
Discover the trending skills from Lightcast that Canadian employers seek on resumes below.
top trending skills in canada for 2024.
1. communications
Companies are realizing the value of effective communication skills. Good communication is now essential for working together and achieving success.
As more companies understand the importance of communication, there's a growing need for professionals who excel in this area. Every year, the demand for individuals with strong communication skills keeps going up. These sought-after skills include listening actively, being clear and concise in spoken and written communication, using non-verbal cues effectively, and tailoring messages to different audiences.
2. customer service
Customer centricity is more important than ever for businesses. Consumers have plentiful options—online and off—even if they have just a single unpleasant experience with a brand, they're likely to go elsewhere.
Happy customers are likelier to stick with a brand because they feel heard and attended to. Dissatisfied customers abandoned brands, and a firm can only exist with customers. Therefore, candidates with strong customer service skills, problem-solving skills, and empathy are critical to companies.
3. sales
High earners in inside sales positions can bring home as much as $95k per year, and there are plenty of reasons employers are willing to get competitive with sales pay. Sales teams control the funnel that brings in customers, and candidates with a track record of success in those endeavours can expect to find plenty of potential positions in 2024.
4. programming languages (SQL, Python, Java, etc)
Currently, the job market has a strong need for professionals with expertise in coding, particularly in languages such as SQL, Python, and Java. Additionally, several companies are simplifying the process with approaches like low-code and no-code development, opening up promising career opportunities. Those who display adaptability, quick learning abilities, and effective communication skills set themselves up for a prosperous journey in this industry.
5. bilingual (french/english)
In today's business landscape, being bilingual in French and English is a valuable asset. Customers have numerous choices; even one negative experience can push them to switch brands. Conversely, satisfied customers stay when they receive service in their preferred language.
Given the importance of customers, candidates with strong bilingual skills in French and English, along with excellent customer service, problem-solving, and empathy, are highly sought after by businesses.
6. detailed oriented
Being detail-oriented is a highly valuable skill in the business world. It ensures precision, helping to maintain high standards and accuracy in various tasks. Attention to detail aids in effective problem-solving, clear communication, and organized project management. It enhances efficiency and productivity, promotes customer satisfaction by addressing their needs, and minimizes risks by identifying and addressing potential issues early.
In industries with strict regulations, this skill is crucial for compliance. Furthermore, it gives businesses a competitive edge by consistently delivering high-quality products and services, ultimately contributing to their success and reputation.
7. problem solving
Problem-solving is a vital skill in business and life. It drives innovation, helps adapt to change, saves time and resources, and improves decision-making. It resolves conflicts, boosts customer satisfaction, and enhances leadership and teamwork. Ultimately, problem-solving empowers personal growth and success.
Many companies are searching for candidates who possess strong problem-solving skills.
8. project management
Project management is a versatile skill set desired by employers in all sectors. Many companies are shifting to Agile Project Management (APM), a project management philosophy that emphasizes individual and customer collaboration, rapid delivery, and flexibility in response to change. In the new realities of today's job markets of remote work, hybrid and in-office, it takes a lot more planning and support to ensure all departments are aligned.
Candidates with project management skills should detail the success of past projects they worked on and include relevant certifications, such as PMP, on their resumes.
As a job seeker, consider whether you have these skills or can demonstrate experience in these areas. And remember, many skills transfer into other areas. For example, customer service skills can be necessary whether you're applying for a customer service rep position or an administrative assistant job.
Always read the employer's job posting and ensure all your relevant skills are on display when you apply.
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