customer care roles we recruit for

Offering a great customer experience is undoubtedly a top priority for your company. Making this a reality requires having the right workers, in the right roles at the right time. Whether you’re looking for part-time or full-time workers, bilingual candidates, applicants with specific digital skills or any other unique attributes, Randstad can help you develop a customized strategy to meet your hiring goals.

  • customer experience roles

    Customer service is an integral part of your company’s overall customer experience. For that reason, it is important that it be a high-quality service delivered by a team of professionals. The quality of the work conducted by this team will be a major asset to ensure brand loyalty and recognition among your competitors. 

    • customer service representative
    • bilingual customer service representative 
    • customer retention agent
    • customer loyalty agent
    • e-chat representative
    • travel support agent
    • insurance advisor 
    • inbound/outbound call centre agent
    • inbound/outbound collection agent
    • junior collection agent
    • order desk representative
    • survey agent
    • telemarketing agent
    • telephone dispatcher
    • help desk representative - level 1
    • inside sales representative

  • customer experience management

    • customer service manager
    • customer service supervisor
    • director of customer service
    • customer service team lead
    • customer service trainer
    • workforce planner
    • inside sales manager
    • call center director - operations

why work with us to fill your staffing needs

We specialize in finding the top professionals that will meet your current and future business imperatives and ambitions. Our specialized approach means:

  • speed to hire

    With a network of pre-screened professional talent across diverse professional disciplines we pair you with the right candidate to meet your unique requirements. We’ll help you quickly build teams with high-in-demand talent when you need it, where you need it — with the flexibility to scale.

  • better quality hires for in-demand talent

    We proactively target and engage with a diverse pool of highly skilled professionals long before you need them. By nurturing these early connections and focusing on their ongoing skills development and career progression, we provide you with future-ready talent that's not only prepared to deliver immediate results, but also equipped to adapt to evolving business needs.

  • tailored solutions

    Our comprehensive suite of solutions addresses your total specialized professional talent needs — whether you’re looking for in-house talent management, outsourcing recruitment, or flexible contingent recruitment that adapts to fluctuating market demands.

contact us to start a conversation about your talent needs.

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